cl-au logo
Story image

Synchrony Global and WalkMe expand APAC partnership

Synchrony Global and WalkMe have partnered up with the aim of improving employee engagement by simplifying enterprise applications.

Synchrony Global is a provider of cloud Human Capital Management (HCM) Solutions in the Asia Pacific region, and, through the expansion of its relationship with WalkMe, seeks to address an enterprise wide problem of low employee engagement and growing support costs.

Employees are challenged to remember how to navigate enterprise applications, especially for common but infrequent tasks and processes, the duo say. 

WalkMe is the world’s first Enterprise-Class Guidance and Engagement platform provider. Synchrony Global’s customers use WalkMe to get step-by-step guidance within any SAP SuccessFactors module, when they need it. WalkMe enables an employee to work with no need for training. 

WalkMe and Synchrony also streamline and accelerate other critical employee interactions like new employee onboarding and time to mastery. By replacing training with WalkMe tools, users reduce mistakes and support requests, and adopt programs and processes faster. 

“WalkMe provides our partners with all of the training, tools and technology solutions they need to be successful,” says Amir Farhi, WalkMe VP strategic alliances and business development.

“As such, we are excited to add an industry leader like Synchrony Global to our strategic partner community. With its outstanding reliability credentials, Synchrony Global will be a great partner, as they continue to capture the growing demand for rapid and effective onboarding and supporting of SAP SuccessFactors and other SAP Cloud Solutions," he says.

Darcy Mark Lalonde, Synchrony Global CEO, says, “We are constantly seeking new ways to innovate and accelerate the process of user adoption for the HCM solutions we provide to our clients. By accelerating manager and employee adoption of the SAP SuccessFactors module we have implemented, the faster it is for the organisation to realise the tangible benefits of their investment. 

"With our partnership with WalkMe, it is now possible to accelerate user training and ensure higher adoptability. Synchrony Global’s proven transformation services enable clients to effectively implement their chosen technology.  And now with the addition of WalkMe’s technology, change and training is made easier and more engaging."

Story image
Webinar: TLC for Kids on their usage of Nintex Drawloop DocGen
The charity is using the software to free up resources and enable its team to focus on its mission — which, simply put, is to put smiles back on sick kids’ faces. It does this through its TLC Ambulance, Rapid TLC, and distraction box programs, and its services are used over a million times each year across Australia.More
Story image
Check Point a Leader in Firewall Magic Quadrant for 21st Time
It is the 21st time in the company’s history that Check Point has been named a Leader in Gartner’s Magic Quadrant for Enterprise Network Firewalls.More
Story image
Hands-on review: OPPO Reno 4 and Reno 4 Pro 5G
If you use a phone for professional-looking photos and great video content, both these models deserve your attention.More
Story image
Cybermerc launches AU cyber threat intelligence platform, AUSHIELD
So far Australian National University, Fortinet, Anomali, Elastic, Vault Cloud, and startups SecureStack and Countersight have joined the project.More
Story image
The cybersecurity risks that come with re-onshoring Australian manufacturing
As technology such as IoT, robotic process automation (RPA) and artificial intelligence (AI) reshapes the manufacturing landscape, organisations are simultaneously put at an increased risk of a cyberattack.More
Story image
Samsung unveils new SSD, optimised for 4K and 8K contents
Designed for consumers and professions using 4K and 8K contents, as well as graphic-heavy games, Samsung says its new SSD is optimised for handling data-intensive applications.More