Story image

Jade Software joins Microsoft Dynamics 365 Australian partner lineup

21 Mar 2017

Jade Software has been appointed as a Microsoft Dynamics 365 Gold Competency partner in Australia in a move the IT services provider says will help it accelerate digital transformation projects in the financial services market.

Craig Beveridge, Jade Software Australia general manager, says the financial services industry is ‘racing’ to realise the benefits of digital business, such as intelligent process automation, customer-first innovation and cleaner data that enables more informed decision making.

“As they do, their biggest business opportunities are in strengthening the relationships between customers, advisers and staff,” Beveridge says.

“This makes Dynamics 365 an important component of digital transformation because it combines customer relationship management and enterprise resource planning capabilities together.”

Beveridge says the partnership will enable Jade Software to deliver ‘innovative new products’ to its customers as part of its digital transformation services.

“Digital transformation is critical, and companies are dealing with multiple disconnected suppliers,” he says.

“Many of our financial services customers operate in the Microsoft stack, but they’re not yet leveraging its full functionality in support of their overall transformation.

“The integration of CRM into their digital strategy is a big part of this,” he says.

Jade Software says it will now be able to tap into the functionality of Dynamics 365 to help clients customise dashboards and reporting, and integrate core business systems to provide a single view of the customer.

“With early adopter customers, Jade has been actively investing in Microsoft’s machine learning and chat-bot technology to find and test discrete advantages early  on,” Beveridge says.

Sophie Corker, Microsoft Dynamics business group lead, says the increasing capabilities and offerings delivered by Microsoft Australia’s partner community is encouraging for local businesses embarking on digital transformation fuelled by new technologies and services.

Zoom’s new Rooms and Meetings features
Zoom has released information about the upcoming releases for its Rooms and Meeting offerings for 2019.
Aussie company set to democratise direct-to-orbit IoT access
Adelaide-based Myriota has released a developer toolkit that has been trialled and tested by a smart waste management platform.
Apple's AirPods now come with 'Hey Siri' functionality
The new AirPods come with a standard case or a Wireless Charging Case that holds additional charges for more than 24 hours of listening time.
Dynatrace takes pole position in APM Magic Quadrant
It placed highest on Ability to Execute and furthest on Completeness of Vision in the 2019 Quadrant for Application Performance Monitoring (APM).
HCL and Xerox expand strategic partnership
Under the terms of the agreement, HCL will manage portions of Xerox’s shared services, including global administrative and support functions.
Avaya expands integration with Google Cloud AI
This includes embedding Google’s machine learning within conversation services for the contact centre, enabling integration of AI capabilities.
Forrester names Crowdstrike leader in incident response
The report provides an in-depth evaluation of the top 15 IR service providers across 11 criteria.
Poly appoints new A/NZ managing director, Andy Hurt
“We’re excited to be bringing together two established pioneers in audio and video technology to be moving forward and one business – Poly."