Story image

Infosys co-founder stresses the need for change in IT companies

28 Jul 2017

​There is little doubt we’re going through a period of monumental change, with a senior industry figure reporting Indian IT companies need to learn to manage expectations of employees.

Infosys co-founder, Kris Gopalakrishnan says company’s need to ensure they’re on top of employee expectations in this time of rapid technology transition as growth rates slow down.

“The number of promotions will come down because there are no openings at higher levels. So, you have to set expectations properly,” says Gopalakrishnan.

Furthermore, the changing face of technology means employees will need to be retrained.

“One, the company must invest in retraining employees, and two, employees must invest time in learning,” says Gopalakrishnan.

“So, these are stressful situations for both employees as well as leadership in the companies.”

Software exports within India are expected to grow 7-8 percent growth in 2017-2018 according to Indian IT industry body Nasscom, representing a decline from 8.6 percent in the previous fiscal.

The company also forecast the industry to add 130,000-150,000 jobs in the current financial year. With that in mind, Gopalakrishnan rejected suggestions that there is a job crisis in the Indian IT sector.

“Even Nasscom has projected this sector will add one lakh-plus jobs this year also,” Gopalakrishnan  says.

“Yes, growth rate has come down, recruitment numbers are lower but it’s still positive and the industry is still recruiting people.”

Despite this, Gopalakrishnan did admit that hiring is slowing down as a direct result of the declining growth rate.

“There have been some impact of automation on certain services. For example, infrastructure management services, maintenance services where automation has had an impact. Several tasks can be automated and those services will require less number of people,” says Gopalakrishnan.

“Now these are services where the work is actually quite repetitive and in the long run, these tasks are better done by machines because they are repetitive.”

Gopalakrishnan believes the next ten years is set to be an exciting time for every sector in the industry as they’re all transitioning, and IT companies need to be ‘reimaginative’ in helping the process.

“Opportunities are huge, because this is the model that can continue to scale, and that’s the reason why multinational corporations are setting up IT operations in India,” says Gopalakrishnan.

“Long term, it’s exciting because you (IT industry) are part of transitioning that’s happening in every industry. It’s driven by innovation, creativity and growth; all that is exciting.”

The challenge, Gopalakrishnan says, is the fear of the unknown that accompanies change and that companies are currently experiencing today.

Zoom’s new Rooms and Meetings features
Zoom has released information about the upcoming releases for its Rooms and Meeting offerings for 2019.
Aussie company set to democratise direct-to-orbit IoT access
Adelaide-based Myriota has released a developer toolkit that has been trialled and tested by a smart waste management platform.
Apple's AirPods now come with 'Hey Siri' functionality
The new AirPods come with a standard case or a Wireless Charging Case that holds additional charges for more than 24 hours of listening time.
Dynatrace takes pole position in APM Magic Quadrant
It placed highest on Ability to Execute and furthest on Completeness of Vision in the 2019 Quadrant for Application Performance Monitoring (APM).
HCL and Xerox expand strategic partnership
Under the terms of the agreement, HCL will manage portions of Xerox’s shared services, including global administrative and support functions.
Avaya expands integration with Google Cloud AI
This includes embedding Google’s machine learning within conversation services for the contact centre, enabling integration of AI capabilities.
Forrester names Crowdstrike leader in incident response
The report provides an in-depth evaluation of the top 15 IR service providers across 11 criteria.
Poly appoints new A/NZ managing director, Andy Hurt
“We’re excited to be bringing together two established pioneers in audio and video technology to be moving forward and one business – Poly."