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HCL Tech named leader in digital transformation services by ISG

13 Jun 2019

HCL has been rated for high performance in six categories that will help enterprises succeed in their quest for digital transformation in the ISG Provider Lens Digital Business Transformation Global Report for 2019. 

ISG commended HCL for its strong, deep in-house knowledge and capabilities in all areas of digital transformation, its access to a wide range of technologies, and its impressive ecosystem of partners, co-invested partners, and acquired companies. 

ISG named HCL as a leader in Enabling the Customer Journey, Digital Transformational Platforms (PaaS), Digital Product Creation & Customisation, Digital Transformation Services (aaS), Digital Continuous Delivery, and Digital Enterprise Operations. In addition, the report mentions HCL’s DRYiCE AIOps and ElasticOps Cloud Managed Services as providing the company with many ways to apply automation and gain operational flexibility.

“Having successfully partnered on many complex digital transformation initiatives with customers across geographies and industries, we have developed strong viewpoints and tools to Scale Digital execution,” says HCL Technologies corporate vice president and global digital and analytics head Anand Birje.

The approach starts with re-thinking business processes and user interaction and then enabling these new business processes with modern composable platforms and data technologies available today, creating agility for changes that may come.

“Our deep expertise in Human-centred Design (XD), Integration Architecture (APIs/Microservices), AI, Automation, Data technologies with the ability to deliver in the agile delivery model is why customers are choosing us as a partner in their scale digital journeys.” 

"HCL delivers innovative and scalable solutions, together with a clear process and organisational re-evaluation and transformation across all seven segments of digital business transformation we analysed,” sadds ISG Research global lead analyst Dr Kenn Walters. 

“This is a consistent and significant result, and HCL should be justifiably proud.”

HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. 

Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCE Autonomics to transform clients' business and IT landscape, making them 'lean' and 'agile'. 

Mode 2 focuses on experience–centric and outcome-oriented integrated offerings of Digital & Analytics, IoT WoRKS, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. 

Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business.