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Uniphore news stories

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Mindfields
Mindfields, Uniphore partner for greater client offerings
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.
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Artificial Intelligence
Uniphore and Probe CX partner to deliver enhanced CX solutions
The new global partnership will involve Probe CX leveraging Uniphore’s conversational automation platform to create enhanced solutions, which involve personalisation and automation.
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Artificial Intelligence
Uniphore makes additions to its flagship CX platform
Uniphore, the conversational automation specialist, has added new solutions to its flagship Conversational AI & Automation platform.
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Artificial Intelligence
VIS Global and Uniphore form strategic partnership
VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.
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Uniphore
Video: 10 Minute IT Jams - An update from Uniphore
This week, we spoke to Uniphore co-founder and president (APAC) Ravi Saraogi, who shared some insight into how conversational automation technology is shaping the way call centres and enterprises conduct business.
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Artificial Intelligence
Uniphore's latest funding round reaches $400 million
Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.
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Video Communication
'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey
72% of consumers felt either somewhat, very, or extremely engaged with other participants.
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Artificial Intelligence
'Conversational service automation' firm Uniphore raises $140m
"We are excited to back Uniphore and believe 2021 will be a breakout year of innovations and tremendous progress in transforming CX for the enterprise."
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Unified Communications
APAC consumers comfortable with human & AI-assisted contact centres
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
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Contact Centre
Uniphore and Tech Mahindra enter multi-year, multi-million dollar partnership
Uniphore and Tech Mahindra have come together with the shared intention of driving innovation in customer experience and contact centre operations.