Professional services automation news stories
Cloud
RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding
“SuperOps.ai’s platform is tailored to cater to various segments of the MSP market and intends to build a truly unified PSA/RMM solution."
RMM
Making security a focal point when building an MSP
A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.
Partner Programme
WatchGuard expands partner program with financial incentives
In the expanded program, partners can earn WatchGuardONE status by specialising in just one of the available product families.
Managed Services
New API improves Datto RMM integration with ConnectWise
When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.
IT Automation
Datto releases second Autotask update in three months
New features enable MSPs to improve resource allocation and enhance client collaboration.
Managed Services
What MSPs should know about business management platforms
As your MSP business grows and its time to invest in tech that can help, it’s important to make sure you are getting the right solution for you.
CRM
How to take your MSP game to the next level with services automation
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.