Professional services automation stories
ManageEngine unveils MSP Central to streamline provider operations
Last week
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saas
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data analytics
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siem
ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.
AI: The future belongs to those who put the humans in the machine first
Last month
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genai
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llms
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ai
AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.
Projectworks secures NZD $25 million in funding to drive global growth
Last month
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devops
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fintech
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martech
Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.
Publicis Sapient appoints data & AI lead for Australia
Wed, 7th May 2025
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data analytics
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digital transformation
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ai
Publicis Sapient appoints Gavin Seewooruttun as VP, Data and AI Lead in Melbourne, boosting its AI-driven digital transformation focus in Australia.
Ignition integrates with CCH Axcess to automate firm payments
Mon, 28th Apr 2025
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rpa
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payment technologies
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integration software
Ignition integrates with Wolters Kluwer's CCH Axcess to automate engagement and payments, helping US accounting firms reduce inefficiencies and boost revenue.
Nerdio unveils unified Microsoft 365 & AVD solution for MSPs
Thu, 17th Apr 2025
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saas
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cloud security
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iam
Nerdio unveils Manager for MSP 6.0, a unified platform boosting automation and security for Microsoft 365 and Azure Virtual Desktop management.
MSP Trends in 2025 – Navigating What’s Next for Managed Services
Wed, 26th Feb 2025
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digital transformation
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cx
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martech
As the digital landscape evolves, Managed Service Providers are shifting from cost-effective IT solutions to pivotal partners, embracing automation and AI to fuel innovation.
NZ start-up Projectworks valued at NZD $100 million
Wed, 23rd Oct 2024
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software
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punakaiki fund
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expansion
New Zealand start-up Projectworks has achieved a valuation of NZD $100 million after securing USD $5 million in Series A funding to boost US expansion.
Aspire Technology sees 23.6% revenue boost, nears GBP £40 million
Tue, 10th Sep 2024
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private cloud
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soc
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nps
Aspire Technology Solutions reports a 23.6% revenue increase to nearly GBP £40 million, driven by a 97% surge in cybersecurity services.
Oracle NetSuite unveils AI-powered SuiteProjects Pro
Tue, 10th Sep 2024
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erp
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ai
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productivity
Oracle NetSuite introduces NetSuite SuiteProjects Pro, an AI-enhanced project management tool aimed at reducing risks and optimising resources for businesses.
N-able announces new vendor integrations to enhance MSP services
Wed, 21st Aug 2024
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uc
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data protection
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phishing
N-able expands its Technology Alliance Program (TAP), adding vendors like Bocada, AlertOps, DeskDay, PIXM, and Hudu to boost MSP capabilities and efficiency.
AI presents major challenge for IT departments in 2024
Tue, 25th Jun 2024
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erp
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it departments
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global economy
A Certinia report reveals 43% of firms see staff AI training as key for 2024, while 38% plan to hire AI talent. Will firms adapt swiftly enough?.
Reveille Software unveils Sentry for Microsoft Teams monitoring
Wed, 13th Mar 2024
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uc
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firewalls
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ecm
Reveille Software launches Reveille Sentry for Microsoft Teams, providing unparalleled visibility into user activity and aiding in the management and security across multiple ECM platforms.
Manolo Blahnik taps Oracle NetSuite for supply chain management upgrade
Mon, 23rd Oct 2023
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supply chain
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oracle
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oracle netsuite
Manolo Blahnik partners with Oracle NetSuite to boost supply chain efficiency and visibility across global operations.
Oracle NetSuite introduces AI-powered Text Enhance boosting productivity
Mon, 23rd Oct 2023
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it training
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hcm
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supply chain
Oracle NetSuite has unveiled advanced AI-powered features to enhance productivity through contextual and personalised content.
NetSuite selected by Cohere to gear up for rapid AI-fueled growth
Mon, 23rd Oct 2023
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erp
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ai
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customers
Cohere, an AI platform, has chosen to use NetSuite's cloud business suite to enhance productivity and support growth.
Oracle acquires Next Technik for Field Service Management solutions
Mon, 23rd Oct 2023
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martech
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erp
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software development
Oracle revolutionizes field service sector with acquisition of Next Technik, enhancing efficiencies and customer satisfaction for NetSuite users.
RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding
Thu, 13th May 2021
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partner programmes
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managed services
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professional services automation
SuperOps.ai launches beta platform and secures $3m in funding to address disjointed MSP tools in the professional services automation (PSA) industry.
Making security a focal point when building an MSP
Wed, 12th May 2021
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partner programmes
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managed services
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connectwise
A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.
WatchGuard expands partner program with financial incentives
Fri, 3rd May 2019
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firewalls
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network infrastructure
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network security
In the expanded program, partners can earn WatchGuardONE status by specialising in just one of the available product families.