George Aprance stories

George Aprance is a distinguished author, particularly focused on the developments and achievements within the tech industry, especially concerning customer experience solutions. His writing eloquently showcases the advancements and recognitions in this field, such as his coverage of the Genesys awards, specifically highlighting the QPC APAC Partner of the Year 2019. This accolade is a testament to the innovative strides being made in transforming customer service solutions.

Moreover, Aprance delves into the initiatives by companies to support their clientele through challenging times, as demonstrated by his narrative on Genesys making its contact centre software freely available for 90 days. This move, augmented by QPC's offer of free services to aid implementation, illustrates the industry's response to ensuring seamless customer service continuity. Aprance's stories not only celebrate the technological progress but also the ethos of collaboration and support within the tech community.