ChannelLife Australia - Industry insider news for technology resellers

Ecosystm stories

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Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Tue, 12th Dec 2023
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big data
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bi
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contact centre
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
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'Sustainability goals not matching ambition in global businesses, study reveals'
Tue, 5th Dec 2023
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microsoft
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climate change
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customers
A new study reveals a wide gap between the high sustainability ambitions of global businesses and their actions.
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JumpCloud and Google Cloud announce joint hybrid workforce offering
Wed, 26th Apr 2023
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cloud services
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daas
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public cloud
JumpCloud partners with Google Cloud to offer businesses a combined solution that enhances security and manages hybrid workforces.
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RealWear unveils new products for its productivity platform
Fri, 31st Mar 2023
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cloud services
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paas
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iaas
RealWear launches RealWear Connect, RealWear App Marketplace, and Developer Toolkit in a bid to become a full productivity platform for frontline professionals.
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InterSystems' study inspects ANZ's healthcare interoperability
Tue, 29th Nov 2022
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big data
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data analytics
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bi
InterSystems' study reveals changes in Australia and New Zealand's interoperability landscapes will boost data-driven care.
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Data analytics a struggle for ANZ healthcare organisations
Tue, 9th Aug 2022
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big data
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data analytics
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bi
Most Australian and New Zealand healthcare organizations struggle to use data analytics, according to a study by InterSystems and Ecosystm.
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Workplace design a crucial factor for better employee experience - report
Mon, 8th Aug 2022
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cloud services
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wfh
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workplace
Workplace design is crucial for employee wellbeing and productivity, with a study showing the importance of flexible work options and improved office spaces.
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Aqua Security announces new global partner ecosystem initiative
Thu, 28th Jul 2022
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cloud services
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application security
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partner programmes
Aqua Security has introduced its new global partner ecosystem program, which looks to put further emphasis on customer outcomes and experiences.
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Smarter tech investments can streamline collaboration for insurers
Thu, 31st Mar 2022
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martech
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cx
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investment
Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. .
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Vertiv survey shows increased focus on building out the edge
Thu, 3rd Mar 2022
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cloud services
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colocation
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edge data centre
Edge computing investments are set to change the profile of the data centre ecosystem over the next five years, according to a new survey by Vertiv.
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Access4 announces strategic global partnership with UJET
Tue, 15th Feb 2022
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contact centre
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crm
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cx
Access4 will now offer UJET's cloud contact centre solutions to assist in unifying and enhancing the customer experience.
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What is network optimisation and why is it so important?
Fri, 17th Dec 2021
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bi
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big data
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cloud services
Network optimization is crucial for businesses in the digital age, enhancing security, productivity, and customer experience.
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Customer experience key to post-pandemic prosperity, finds report
Wed, 4th Nov 2020
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crm
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digital transformation
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cx
Boards of directors and senior management now want to turn their businesses towards digital customer communications.
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Ecosystm teams up with Capgemini to accelerate growth
Thu, 7th May 2020
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crm
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cx
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martech
Ecosystm partners with Capgemini to enhance its digital growth and user experience.
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Analyst firm Ecosystm opens up research cache free for use
Thu, 16th Apr 2020
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big data
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data analytics
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bi
Analyst research reports, video content, blogs and other features are now available to provide industry leaders with information and analysis on technology.
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AU govt agencies sacrificing records management compliance - survey
Mon, 13th Apr 2020
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ml
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ai
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avepoint
Almost a quarter of surveyed did not transfer eligible records to an archival authority in the last year. Of those, 41% did not know why.
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IWD 2020 interview: BlackLine's Claudia Pirko & Ecosystm's Jannat Maqbool
Sun, 8th Mar 2020
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women in technology
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blackline
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iwd
Tech leaders Pirko & Maqbool discuss driving diversity and inspiring women in the tech sector for Intl Women's Day.
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Mobile bandwidth and software-defined networks to mould Australian telco sector in 2020
Wed, 19th Feb 2020
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5g
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wireless networks
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telecommunications
Ongoing changes in networking technology will cause a rethink of conventional local area and wide area networks.
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Forecast: Ecosystm’s top 6 cybersecurity trends for 2020
Thu, 12th Dec 2019
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iot security
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gdpr
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ai
Aussie IT pros peg cybersecurity as top worry for 2020, with escalating threats looming.
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AFIN, Ecosystm to bring global fintech marketplace to NZ
Mon, 25th Nov 2019
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fintech
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financial software
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financial institutions
According to AFIN, the platform will enable fintechs and financial institutions to leverage technologies such as compliance as a service.
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Compliance and cloud making SME security more complex
Tue, 19th Nov 2019
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cloud services
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compliance
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cybersecurity
As compliance requirements continue to filter through the supply chain, they can come as a rude shock to a small business, says Ecosystm.
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Fintech investment to surge in 2020
Tue, 19th Nov 2019
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fintech
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rpa
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ai
Banks and govts to ramp up Fintech, sparking innovation and inclusion, reveals Ecosystm study.
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How cloud technologies are shaping the data-driven contact centre
Wed, 23rd Oct 2019
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bi
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big data
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cloud services
According to a global Ecosystm cloud study, more than half (53%) of organisations have increased work processes and efficiency as a result of using the cloud.
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Ecosystm expands Auckland team with two new appointments
Wed, 16th Oct 2019
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fintech
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ecosystm
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growth
Ecosystm boosts NZ team with two key advisors focusing on telecoms and FinTech growth.