Dynamics 365 Stories

Australian Stories

Dynamics 365 stories

Tyro partners with Bakers Delight across 500 stores

The deal aims to cut admin for Bakers Delight franchisees and link payments with Microsoft Dynamics 365 across more than 500 Australian stores.

By Karen Joy Bacudo • 3 min read • Last month

Software-as-a-Service

iCatalyst acquires Beyond CRM in Brisbane expansion

The deal broadens iCatalyst's national Microsoft applications reach and preserves service for Beyond CRM's Brisbane clients.

By Mark Tarre • 3 min read • Last month

Customer Relationship Management

Pine Services Group buys Stratus in first Australia move

The deal gives the US-backed group a foothold in Australia and adds more than 55 specialists to its portfolio of ERP services.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 15th May 2026

Customer Relationship Management

iCatalyst appoints delivery executives for ERP growth

Demand for senior oversight in complex ERP projects is driving iCatalyst’s expansion as it adds leadership in Perth and Melbourne.

By Mark Tarre • 4 min read • Wed, 15th Apr 2026

Global Stories

Dynamics 365 stories

Software-as-a-Service

Litera relaunches as one legal AI platform for firms

Law firms are being offered a single AI system for drafting, review and business development as Litera folds its products into one platform.

By Sean Mitchell • 4 min read • Last week

Software-as-a-Service

PairSoft names Brian Rigney as Chief Executive Officer

The appointment signals PairSoft's push to win more finance teams as rivals race to embed AI and tighter ERP integrations in back-office software.

By Sofiah Nichole Salivio • 4 min read • Last week

Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Last week

Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • This month

Digital Transformation

Programmed centralises vendor data with Boomi platform

The overhaul gives more than 18,000 vendors a single governed record, cutting duplicate compliance checks and manual re-keying across systems.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Payhawk adds SAP S/4HANA integration in summer update

The update aims to cut reconciliation work for enterprise finance teams by linking spend data directly with SAP S/4HANA Public Cloud.

By Karen Joy Bacudo • 3 min read • Last month

Customer Relationship Management

Litera brings Foundation 365 to Microsoft 365 Copilot

Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

Microsoft security landscape shifts as critical vulnerabilities surge: report

Critical flaws in Microsoft software have nearly doubled, leaving enterprises facing a sharper risk profile despite fewer total vulnerabilities.

By James Maude • 4 min read • Last month

Privileged Access Management

Critical Microsoft vulnerabilities double in yearly report

Critical Microsoft flaws surged as Azure, Dynamics 365 and Office saw big jumps, even though total vulnerabilities fell 6% in 2025.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 22nd Apr 2026

Digital Transformation

Xero launches AI-native operating system for small firms

The new platform aims to cut routine bookkeeping for small firms by automating payments, reconciliation and tax prep while keeping users in control.

By Karen Joy Bacudo • 3 min read • Mon, 20th Apr 2026

Virtualisation

Leapwork launches AI-driven continuous validation platform

Enterprises under release pressure can now test more quickly, as Leapwork combines functional automation, performance testing and AI orchestration in one platform.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026