Customer data stories - Page 7

Digital transformation falters not for lack of tech, but because untrusted data quietly undermines scale, speed and customer experience.

Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.

Flawed, fragmented data is wasting time, money and AI potential; firms must fix ownership, visibility and tooling to restore trust.

AI is now mission-critical, but slow, siloed pilots and weak data foundations are stopping organisations from turning vision into value.

Martech guru shares a customer decisioning blueprint to tame AI, data and channels, ushering in autonomous, truly intelligent marketing.

Martech leaders say CDPs will shift from passive data stores to AI-driven intelligence hubs, uniting personalisation, media and trust.

Dirty B2B data silently drains revenue; smart cleansing, automation and best practice can revive performance and protect your brand.

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

With tariffs climbing and margins squeezed, businesses are turning to precise address data to cut delivery costs and avoid customs delays.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

Cyber Weekend spending of AUD $6.8 billion shows retail's strength, but AI-powered scams mean cyber readiness is now a peak-season necessity.

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

Phone numbers are becoming the new trust filter, helping businesses block fraud, cut wasted messages and secure real, reachable customers.

AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.

Australian mid-sized firms warned they face rising cyber risk as a lack of senior security leadership leaves core threats unchecked.

AI and predictive analytics are set to transform retail supply chains in 2026, enhancing customer experience and operational efficiency.

CommBank launches a national programme to boost AI and cybersecurity skills for over one million Australian small businesses, aiming to enhance productivity and resilience.

MixIn, Amperity and Criteo have launched Australia's first closed-loop retail media attribution, linking in-store sales to digital ads in just five weeks.

Many organisations struggle with data-driven decisions, hindered not by data lack but by misaligned metrics and inconsistent definitions across teams.

Intuit Australia partners with SISS to launch Open Banking feeds for QuickBooks, enhancing real-time banking integration under CDR with major banks live.