ChannelLife Australia - Industry insider news for technology resellers

Customer data stories - Page 12

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Creating a lead generation flywheel with AI and data at the core

Fri, 4th Apr 2025
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crm
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AI-driven lead qualification is transforming sales, enabling brands like Driva to boost conversion rates by 5% and streamline customer interactions.
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AI-driven loyalty programmes to reshape Asia-Pacific retail

Thu, 20th Mar 2025
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data analytics
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martech
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personalisation
Eagle Eye's latest eBook reveals how loyalty programmes will reshape retail in Asia-Pacific, with retailers adapting to meet consumer demand for personalised value.
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Adobe & AWS join forces to enhance digital marketing

Wed, 19th Mar 2025
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Adobe has announced a significant partnership with Amazon Web Services, aiming to enhance marketing and creative capabilities for businesses through advanced cloud integrations.
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Mostly AI launches open-source toolkit for synthetic data

Thu, 6th Feb 2025
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data analytics
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martech
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cdp
Austrian firm MOSTLY AI has launched the first open-source toolkit for generating synthetic data, enabling businesses to train AI models while safeguarding privacy.
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Bringing personalized loyalty strategies to life: From promise to reality

Wed, 22nd Jan 2025
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data analytics
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cx
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martech
Forrester's latest report highlights effective strategies for brands to personalise loyalty programmes, showcasing success stories from retailers like Loblaw and Woolworths.
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Study finds 8.5% of GenAI prompts risk data exposure

Fri, 17th Jan 2025
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data protection
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martech
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cdp
A study by Harmonic Security reveals that 8.5% of prompts in generative AI tools could expose sensitive data, raising serious security concerns.
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Travel industry faces rising threat from malicious bots

Tue, 14th Jan 2025
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martech
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cdp
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credit card fraud
The travel industry is increasingly under siege from malicious bots, which now make up 44.5% of sector traffic, threatening airline revenue and customer security.
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AI & data to transform marketing & media by 2025

Fri, 20th Dec 2024
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data analytics
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cx
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By 2025, key trends in customer data and AI are set to transform marketing and advertising, enhancing experiences while shifting strategies towards first-party data.
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Rob Ferguson named Chief Revenue Officer at Amperity

Mon, 16th Dec 2024
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martech
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it automation
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cdp
Amperity has appointed Rob Ferguson as its new Chief Revenue Officer, aiming to enhance market momentum and drive business value through data.
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Industry experts predict major transformation by 2025

Mon, 16th Dec 2024
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data analytics
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Experts predict a major shift in marketing and advertising strategies by 2025, driven by customer data and AI advancements, transforming customer experiences.
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Twilio unveils Linked Audiences integration for Redshift

Tue, 3rd Dec 2024
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cx
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martech
Twilio has launched a public beta of Linked Audiences, enhancing personalised marketing capabilities for Amazon Redshift users, boosting engagement strategies.
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AI is revolutionising retail loyalty with real-time data

Thu, 28th Nov 2024
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cx
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data science
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martech
Retail loyalty programmes are evolving through data science and AI, with Eagle Eye's report suggesting hyperpersonalisation may soon be the norm.
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Netcore Cloud expands collaboration with Google Cloud AI

Wed, 20th Nov 2024
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data analytics
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cx
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martech
Netcore Cloud has expanded its partnership with Google Cloud to enhance AI-driven customer engagement, aiming to double annual recurring revenue by 2027.
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Reltio & ZoomInfo integrate to boost sales insights

Wed, 13th Nov 2024
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martech
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cdp
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genai
Reltio has unveiled a new integration with ZoomInfo aimed at enhancing customer data for sales and marketing teams, improving campaign effectiveness.
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Unlocking unused customer data: A wake up call for travel and hospitality

Tue, 5th Nov 2024
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cx
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A report reveals 57% of travel firms struggle to unify customer data, hindering marketing strategies and customer experiences in a competitive industry.
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AI cyberattacks on retailers rise ahead of holiday season

Fri, 25th Oct 2024
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data protection
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martech
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physical security
Imperva reveals that online retailers face a staggering average of 569,884 AI-driven cyberattacks daily as the holiday shopping season approaches.
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Pax8 survey reveals marketplaces boost IT provider growth

Thu, 17th Oct 2024
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cx
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martech
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financial systems
A recent survey by Pax8 reveals that 90% of IT solution providers are benefiting significantly from online marketplaces, driving revenue and growth.
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Barriers hinder MarTech's role in fostering customer trust

Thu, 17th Oct 2024
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cx
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martech
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personalisation
A report reveals that 91% of marketing professionals believe customer trust is vital, yet barriers prevent MarTech from fully enhancing that trust.
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Gathid Software earns ISO 27001:2022 certification

Thu, 17th Oct 2024
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data protection
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martech
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risk & compliance
Gathid Software has achieved ISO 27001:2022 certification, reinforcing its commitment to data security and leadership in identity governance.
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AI raises cybersecurity concerns in Asia Pacific region

Wed, 9th Oct 2024
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ransomware
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phishing
A Cloudflare study reveals 41% of cybersecurity leaders in Asia Pacific faced data breaches last year, amid growing fears over AI's role in such incidents.