Coles stories
Australian firms are starting to reap AI gains in productivity and customer service, but trust and pricing models are now under pressure.
AI-generated shopping answers are steering more supermarket discovery, with local chains still beating Amazon in Australian grocery searches.
Auror has been named Vendor of the Year at the 2026 Australian Fraud Awards, recognising its growing role in tackling violent retail crime.
JB Hi-Fi teams with Retail MediaWorks to launch Australia's first consumer electronics-focused retail media network across its 207-store empire.
OpenAI unveils an Australia-wide AI push, pairing a Sydney supercomputer campus with skills training and new startup support schemes.
Australian retail media booms as brands race to turn fragmented customer data into 'gold' with unified, first-party identity and AI insight.
OpenAI launches its first Asia Pacific OpenAI for Countries plan in Australia, pairing sovereign AI infrastructure with major skills drives.
Boost Mobile cuts prepaid SIM and refurbished phone prices up to 74% and 15% respectively in Black Friday deals across Australia.
Australia's waste system is inefficient, but upcycling using advanced hydrogen technology could cut costs, emissions and power a cleaner transport network.
StackAdapt strengthens its Australian presence with senior hires Chris Scudder and Sam Schneider to drive further growth in NSW and Victoria markets.
Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.
Bunnings tops Australia's 2025 Retail Proposition Index, while Coles and Woolworths lag in value, fun and trust among shoppers, says OC&C survey.
QSIC teams up with Wingstop to craft a bold, AI-curated music experience for the US chain's first Sydney outlet, enhancing its energetic brand vibe.
Programmatic DOOH is helping brands lift awareness and sign-up intent by reaching gym-goers and wellness shoppers near key locations.
Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.
The drinks group is rolling out ChatGPT Enterprise to 2,500 staff to sharpen forecasting, inventory and production as demand shifts overnight.
Workiva names Kristen “KP” Pimpini to spearhead APJ sales and operations, backing its AI-powered reporting push across key regional markets.
Research reveals Australian consumers prefer human customer service, with only 28% comfortable engaging with AI-powered support, citing trust and accuracy concerns.
Microlise's ANZ operations have surged, partnering with major retailers like Woolworths and DHL to boost fleet efficiency and safety across Australia and New Zealand.
Visa launches AI-powered solutions and partnerships across Asia Pacific, aiming to transform digital commerce with secure, seamless payments and new innovations.
