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Australian Stories

Automation stories

Most Australians fear AI impact, urge action on tech trust gap
Robotics

Most Australians fear AI impact, urge action on tech trust gap

Most Australians fear losing control amid AI advances, urging urgent government action to build trust and manage the technology's societal impact.

By Melania Watson • 4 min read • Tue, 14th Oct 2025
Customer Science hires Chris Borg to lead new partner programme
Unified Communications

Customer Science hires Chris Borg to lead new partner programme

Customer Science has appointed Chris Borg as partner manager to develop its partner programme and enhance its CX alliance ecosystem from Sydney.

By Melvin Hipolito • 3 min read • Mon, 13th Oct 2025

Global Stories

Automation stories

Coveo enhances AI for Agentforce with context passthrough tools
Customer Experience

Coveo enhances AI for Agentforce with context passthrough tools

Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.

By Jed Nykolle Harme • 3 min read • Thu, 16th Oct 2025
Tanium debuts Ask Agent to automate IT operations & security
IT Automation

Tanium debuts Ask Agent to automate IT operations & security

Tanium launches Ask Agent, an AI feature automating IT and security tasks via natural language, boosting efficiency in enterprises including healthcare and real estate.

By Jed Nykolle Harme • 4 min read • Thu, 16th Oct 2025
Oracle Fusion unveils AI agents to boost finance team efficiency
DevOps

Oracle Fusion unveils AI agents to boost finance team efficiency

The suite aims to automate finance workflows and deliver predictive insights, boosting efficiency for 11,000 firms globally.

By Jake MacAndrew • 3 min read • Thu, 16th Oct 2025
Black Duck named leader in Gartner Magic Quadrant for eighth year
DevOps

Black Duck named leader in Gartner Magic Quadrant for eighth year

Black Duck has been named a Leader in Gartner's 2025 Magic Quadrant for Application Security Testing for the eighth consecutive year, leading in execution.

By Jed Nykolle Harme • 3 min read • Thu, 16th Oct 2025
JAVLN names new senior leaders to drive AI & ANZ expansion
Data Analytics

JAVLN names new senior leaders to drive AI & ANZ expansion

JAVLN appoints three senior leaders to boost AI innovation and accelerate expansion across Australia and New Zealand's insurance software markets.

By Melvin Hipolito • 4 min read • Wed, 15th Oct 2025
Salesforce launches Agentforce 360 to unite humans & AI agents
Customer Relationship Management

Salesforce launches Agentforce 360 to unite humans & AI agents

Salesforce has launched Agentforce 360, a platform that unites human employees and AI agents to boost workplace productivity and customer service.

By Sean Mitchell • 5 min read • Wed, 15th Oct 2025
Epiminds raises USD $6.6m to launch multi-agent AI for agencies
Marketing Technologies

Epiminds raises USD $6.6m to launch multi-agent AI for agencies

Stockholm startup Epiminds raises USD $6.6m to launch AI platform with multi-agent system aimed at transforming marketing agency workflows.

By Jed Nykolle Harme • 5 min read • Wed, 15th Oct 2025
Appian honours APJ partners for excellence, innovation & growth
Digital Transformation

Appian honours APJ partners for excellence, innovation & growth

Appian has named Roboyo, WNS, Deloitte, Accenture, and Via Appia as winners of its 2025 APJ Partner Awards for excellence, innovation and growth in the region.

By Melvin Hipolito • 4 min read • Tue, 14th Oct 2025
Why enterprise AI keeps looking backwards instead of moving forward
Digital Transformation

Why enterprise AI keeps looking backwards instead of moving forward

Many enterprise AI systems mimic human tasks, limiting innovation; experts urge shifting to machine-native designs for transformative potential beyond imitation.

By Karthik Sj • 4 min read • Tue, 14th Oct 2025
Exabeam named Leader in 2025 Gartner SIEM Magic Quadrant
Security Information and Event Management

Exabeam named Leader in 2025 Gartner SIEM Magic Quadrant

Exabeam is named a Leader in Gartner's 2025 SIEM Magic Quadrant for the sixth time, highlighting its AI-driven security platform and ongoing innovation.

By Melania Watson • 4 min read • Tue, 14th Oct 2025
Plaud unveils all-in-one platform for omnichannel note taking
Unified Communications

Plaud unveils all-in-one platform for omnichannel note taking

Plaud launches a Developer Platform combining hardware and software for seamless omnichannel note taking and conversational intelligence across industries.

By Catherine Knowles • 3 min read • Mon, 13th Oct 2025
Dayforce boosts HR & payroll efficiency with Microsoft AI agents
Unified Communications

Dayforce boosts HR & payroll efficiency with Microsoft AI agents

Dayforce expands its partnership with Microsoft to embed AI agents in HR and payroll, streamlining workflows and boosting efficiency for organisations.

By Melvin Hipolito • 3 min read • Mon, 13th Oct 2025
Exclusive: ClickHouse CTO Alexey Milovidov on AI and analytics
Data Analytics

Exclusive: ClickHouse CTO Alexey Milovidov on AI and analytics

ClickHouse's open-source database powers real-time, high-scale analytics for AI-driven businesses, reshaping how enterprises harness data instantly and interactively.

By Melania Watson • 5 min read • Mon, 13th Oct 2025
ARC: A framework for successful AI adoption
Digital Transformation

ARC: A framework for successful AI adoption

The ARC framework guides AI success by focusing on acceleration, replacement and creation to build new business value beyond mere automation and hype.

By Mina Mousa • 5 min read • Fri, 10th Oct 2025
Infor launches AI suite to boost industry-specific process automation
Digital Transformation

Infor launches AI suite to boost industry-specific process automation

Infor launches AI-driven suite to automate industry workflows, enhancing process efficiency across sectors like manufacturing and healthcare using AWS technology.

By Melvin Hipolito • 5 min read • Fri, 10th Oct 2025

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