Vertiv opens new Sydney HQ with customer experience centre

Vertiv has officially opened its redesigned regional headquarters in Bella Vista, Sydney.

The facility now serves as the national head office for Vertiv across Australia, with the company stating that the upgraded building demonstrates its commitment to investing in the nation's growing digital economy. The company's new workspace features flexible office areas, collaborative zones, and modern amenities, and includes the Vertiv Customer Experience Centre, described as the first of its kind in Australia.

The Vertiv Customer Experience Centre provides customers, partners, and stakeholders with access to the company's technologies and subject matter experts, allowing direct engagement with various infrastructure solutions. The centre is positioned as a focal point within the upgraded headquarters, offering hands-on demonstrations of how local solutions are helping to address global infrastructure challenges, such as edge computing and hyperscale requirements.

Australia's data centre sector continues to experience significant growth, a trend driven by rising demand for cloud services, artificial intelligence applications, and the expansion of hyperscale infrastructure. According to forecasts cited by Vertiv, investment in Australian data centres is set to exceed AUD $26 billion by 2030.

Sydney plays a central role in this expansion, functioning as a communications hub with more than twelve subsea cable connections linking Australia with Asia, North America, and other regions. Vertiv's headquarters in Bella Vista adds to the organisation's regional footprint, which extends to cities such as Brisbane, Canberra, Melbourne, Perth, and Auckland.

Andrew Whall, Vice President of Operations for Asia and General Manager for Australia and New Zealand at Vertiv, said, "Australia and New Zealand are core markets for Vertiv in the Asia-Pacific region. This new space enables us to better serve our customers and partners, while fostering innovation and rapid response from our local team."

The Sydney-based Vertiv team includes more than fifty professionals in roles spanning engineering, sales, technical support, and administration. The new headquarters is intended to function as an anchor for Vertiv's broader Australasian operations, supporting both existing and emerging digital infrastructure requirements.

"We're excited to welcome our customers and partners into this new chapter," Whall added. "Whether supporting hyperscale growth, enabling edge computing, or delivering resilient services, Vertiv is here to power and cool the infrastructure behind Australia's digital future."

The opening of the headquarters was marked by a launch event attended by Vertiv customers, partners, and staff. Paul Churchill, Vice President and General Manager for Vertiv Asia, joined Whall in officially cutting the ribbon and inaugurating the office. Guests were able to tour the Customer Experience Centre and engage directly with local staff, highlighting the occasion as a significant milestone in Vertiv's investment efforts within Australia and New Zealand.