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UXC Eclipse's Dynamic success in retail

By Heather Wright, Wed 3 Jun 2015
FYI, this story is more than a year old

UXC Eclipse has signed up more than $20 million of business in the past four months within the retail sector across North America and Australia.

The Microsoft Dynamics provider started its push and investment into the retail sector 24 months ago and says with the support of Microsoft it has secured significant wins based on its retail solutions, experience and delivery reputation.

“What is exciting is the size of customers approaching us for retail solutions, the win rate we are achieving and the size of the market opportunity,” says Cris Nicolli, UXC managing director.

The Australian business solutions company recently signed contracts in Australia with Queenslands’s Cornetts Supermarkets, an independently operated supermarket chain with 34 Supa IGA stores; and Jeanswest where UXC Eclipse is implementing their new retail ERP solution, Microsoft Dynamics AX for Retail and K3 Axis Fashion.

UXC says once implemented the solution will provide a single ERP system across all Jeanswest franchises.

Recent wins for UXC Eclipse include the Microsoft Dynamics AX point of sale implementation for one of North America’s biggest drug store chains, the Jean Coutu Group, which has 400 franchises across Canada.

UXC Eclipse says it’s also had wins with pharmacy chain Bartell Drugs, which has more than 60 stores in Western Washington and will implement Microsoft Dynamics AX for retail for more than 1380 users and devices, including full ERP, financials, warehousing, distribution and POS.

The company is also supporting North American retailers DAVIDs Tea, Carol’s Daughter and Sherry-Lehmann Wines and Spirits, along with brands including Everlast and David’s Bridal.

Nicolli says the retail landscape offers ‘unprecedented opportunities’ especially for growing the company’s North American business.

“Customers expect more from their retail experience, with the industry advancing over recent years to now empowering customers through technology.”

He says customers expect a true omni-channel experience, with a personal touch.

“The right ERP system and supply chain is critical for retailers to be proactive and respond to this market need, as well as being able to deliver the new ‘digital’ experience to customers.”

Nicolli says the company expects to continue to see strong growth in the retail sector, especially in North America with the Microsoft Dynamics and Azure platform, as retailers move to become more competitive and efficient in customer acquisition and supply chain process.

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