ChannelLife Australia logo
Industry insider news for Australia's technology resellers
Story image

Sydney Trains advances cloud-first strategy with Tricentis

By Catherine Knowles
Thu 17 Feb 2022

Tricentis, a testing platform for modern cloud, has announced that Sydney Trains has implemented Tricentis Tosca for codeless test automation as part of its cloud first strategy.

According to the company, the shift from manual testing resulted in a 100% regression test automation for existing applications and has enabled a 66% reduction in testing time on 10,000 mobile devices in the field.

Sydney Trains senior manager of digital products Ernie Lam says, “Our goal is to serve the public and to move them safely on their full journey spanning their service on roadways, waterways and trains.

"We look at transport as a whole, not just point to point. We want to get you all the way from your home to wherever you want to go and ensure your travels are as seamless as possible in an exceptionally large area.”

Achieving such a goal is dependent on both pre-built and custom internal systems. These applications are designed to ensure a seamless travel experience for travellers, deploy management and safety tools for the million trips taken per day in Sydney, and facilitate the daily journeys of thousands of individuals.

In addition to maintaining existing software in the tech stack, the development and testing teams work closely together to deploy new applications and feature sets throughout the year.

Many of these applications are designed to run on 10,000+ mobile iOS devices, including iPhones and iPads, as part of Transports NSWs cloud first strategy.

Lam says, “It was not sustainable to keep doing manual testing. The major focus was needed to build quality from the beginning and all the way through each code release. To achieve this at speed, we needed to embed test automation to facilitate that quality."

In addition to maintaining existing system upgrades, the team is working to provide testing for new cloud applications including the rollout of a critical internal self-service portal for train crews allowing them to perform multiple work functions in a single location that would have previously been coordinated through a manual and paper process.

This new portal will save time for employees as they update work schedules, view and manage rosters, access safety critical documentation and complete other required daily tasks so they can focus on delivering value to passengers, while facilitating the move to digitally enabling crew members.

According to the company, testing has also helped the team provide faster testing for critical applications under maintenance including SafeComm, a safety critical communication (SCC) web application designed to support the completion of audio communications technical behaviour compliance with the standards set by Sydney Trains.

The system requires you to fill out a form with a considerable number of answer combinations, all of which must be tested. Previously, it took more than 90 minutes to test the UI before each release.

After automating testing with Tosca, the process can be completed in a third of the time. When Sydney Trains started on its automation journey, it already had the foresight to consider how cloud applications would impact the development and testing of future applications.

In the early 2010s, the team was already starting to move away from on-premise solutions in data centers to a cloud first mentality with AWS.

Since Tosca would play an important role in the future of these applications, the team worked to design an ecosystem for the traditional SQL database to be available for cloud deployments with physical iOS devices.

Today, developers can execute automated test suites within the CI/CD pipeline every time code is checked in. Executing the Tosca test suite is part of the definition of done for every piece of code.

Should any of the tests fail, the developer can pinpoint and address any defects in the code which increases both the speed of testing and the quality of releases, the company states.

Testing is then passed off to the project domain experts to execute full regression suites and generate new tests for new feature sets.

Automation efforts are prioritised according to risk-based assessments combined with time-based regression requirements. This allows the team to ensure the most critical and time-consuming tests are automated for future testing.

The company states, this becomes especially important as new feature sets are rolled out to ensure previous functionality is not broken when new code is released.

Related stories
Top stories
Story image
eCommerce
Online shoppers leaving cart because of high shipping costs - report
New research commissioned by HUBBED reveals 90% of online shoppers abandoned a cart due to high shipping costs, and 64% say the lack of security was a purchase deterrent.
Story image
Dark web
Beware the darkverse and its cyber-physical threats 
A darkverse of criminality hidden from law enforcement could quickly evolve to fuel a new industry of metaverse-related cybercrime.
Story image
Australian Spatial Analytics
Australian Spatial Analytics expands to Melbourne
The data services provider employing neurodiverse people experiences significant growth, gearing up for national expansion.
Story image
Gaming
Attacks on gaming companies more than double over past year
The State of the Internet report shows gaming companies and gamer accounts are at risk, following a surge in web application attacks post pandemic.
Story image
Physical Security
PMT Security awarded sole Australian distribution rights to SmokeCloak
PMT Security will soon become the sole distributor of SmokeCloak in Australia, with the company being awarded the exclusive rights to represent the SmokeCloak brand.
Story image
Microsoft
Spectralink DECT devices now integrated with Microsoft Teams SIP Gateway
Spectralink DECT devices are now integrated with Microsoft Teams SIP Gateway to help create better results for business-critical frontline workers.
Story image
Tablets & laptops
Chromebook and tablet shipments see another rapid decline for the year
According to research from Canalys PC Analysis, Chromebook and tablet shipments have fallen for the fourth quarter in a row for Q2 of 2022.
Story image
i-PRO
VisualCortex and i-PRO partner for enhanced APAC deployments
VisualCortex and i-PRO have partnered to facilitate enterprise-wide Computer Vision technology deployments in APAC.
Story image
Neat
Workplace design a crucial factor for better employee experience - report
The key to a successful workplace could be its design, according to research from Ecosystm and Neat.
Story image
Tech job moves
Tech job moves - Cohesity, Equinix, IDC, Proofpoint & Xero
We round up all job appointments from July 29 - August 5, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Hybrid Cloud
The essential guide to digital transformation by SolarWinds
Digital transformation is a buzzword thrown around all the time by companies, but what does it actually mean and why is it important? SolarWinds breaks it down.
Story image
Web application firewall
Radware recognised in KuppingerCole’s 2022 Leadership Compass report
Radware has been named a Product, Innovation, Market and Overall Leader in the 2022 KuppingerCole Leadership Compass report for Web Application Firewalls.
Story image
SAP
Microsoft unveils two new security products to help reduce attack surfaces
The products are set to give companies deeper insights into threat actor activity and help them successfully navigate the changing threat landscape.
Story image
Enterprise
Fortinet reports second quarter 2022 financial results
“We delivered strong revenue and billings growth in the second quarter driven by an increase in the number of transactions larger than one million dollars."
Story image
Wireless
Hands-on review: James Donkey RS4 Knight Wireless Gaming Keyboard
I have always liked mechanical keyboards, and this is no exception. I find the action much easier to use than the modern keyboards with limited travel.
Story image
Cybersecurity
Optic Security Group on Australia recruitment drive
Trans-Tasman security integrator looks to meet the twin challenges of high client project demand tight & labour market supply with new opportunities.
Story image
Cheetah Digital
Privacy, data ethics and the ‘seismic shift’ in consumer trust
Aussie consumers have low levels of trust for advertising, but will pay more to purchase from a trusted brand, a new report from Cheetah Digital reveals.
Story image
Firewall
Fortinet unveils compact firewall for hyperscale data centres, 5G networks
"Fortinet’s dedication to pushing the boundaries of what is possible in security performance has yielded the most powerful compact firewall yet."
Story image
Data Protection
Video: 10 Minute IT Jams - An update from SearchInform
Alexey Pinchuk joins us today to discuss the role the company plays in helping organisations manage risk and provide better security outcomes.
Story image
Enterprise Resource Planning / ERP
Exclusive: SYSPRO on how ERP plays a role in Australia's manufacturing investment plan
While there is a significant drive for change, it's really down to execution, and businesses need to be prepared to find the right strategies for them to make full use of the government support.
Story image
Data Protection
Cloud privacy, data protection more complex than on-prem
In the past 12 months, over a third of Australian businesses (36%) experienced a cloud-based data breach or failed audit. 
Story image
Inde
Exclusive: Inde provides innovative solutions across the tech sector
Inde likes to call its approach the 'power of the collective', which essentially means that if a client approaches the company with a problem, they'll get the team's collective insight to help drive the best outcome.
Story image
Malware
Nozomi Networks Labs identifies impacts on 2022 threat landscape
Nozomi Networks’ latest research finds that wiper malware, IoT botnet activity, and the Russia/Ukraine war have had the biggest impact on the threat landscape in 2022 so far.
Story image
First Nations
Google.org and INCO's $750,000 First Nations digitisation fund
INCO has launched its First Australians Digitisation Fund, with support from Google.org, to help organisations using tech to achieve better outcomes for First Nations communities.
Story image
Wireless
Wave Audio spices up portfolio with first ever party speaker
Australian-based pioneers Wave Audio are enhancing their extensive range of groundbreaking new audio products by adding one of the most versatile speakers on the market to their growing portfolio.
Story image
10 Minute IT Jams
Video: 10 Minute IT Jams - An update from Heidrick & Struggles
Graham Kittle joins us today to discuss how the company is helping organisations bring about change within their business.
Story image
ACCC
Telstra to address 5G competition concerns by ACCC
The Australian Competition and Consumer Commission has accepted a court-enforceable undertaking from Telstra to address competition concerns with Optus.
Story image
Digital Transformation
Macquarie Telecom rolls out SD-WAN services for mycar Tyre & Auto
Macquarie Telecom says it has rolled out NBN and SD-WAN services to more than 270 mycar Tyre & Auto stores across Australia. 
Story image
Mergers and Acquisitions
Netskope acquires Infiot, delivers integrated SASE platform
Converged SASE platform provides AI-driven zero trust security and simplified, optimised connectivity to any network location or device, including IoT.
Story image
BAI Communications Australia
BAI Communications to help improve mobile coverage across regional NSW
Deputy Premier and Minister for Regional NSW Paul Toole said regional communities deserve reliable and affordable mobile services.
Wiise
Discover why cloud ERP is central to a growing business' tech stack. Sign up now for free.
Link image
Story image
Document Management
TrustRadius gives M-Files two document management awards
TrustRadius has recognised M-Files with both a 2022 Best Feature Set and a 2022 Best Relationship award in document management.
Story image
Gigabit
Keysight Technologies and Nokia’s public test of 800GE success
Keysight and Nokia have successfully demonstrated the first public 800GE test, validating the readiness of next-generation optics for service providers and network operators.
Story image
Wireless
Wave Audio delivers ultimate immersion with new wireless earbuds
Wave Audio, one of Australia's best new audio brands, has recently released a set of landmark noise-cancelling true wireless earbuds, the Immersive Pro.
Story image
Home Entertainment
Hands-on review: TCL 65″ C835 Mini LED 4K Google TV
We introduce you today to a TV that brings the height of immersion to your viewing experience: The TCL 65″ C835 Mini LED 4K Google TV.
Story image
Sustainability
Green hydrogen company Hysata raises AUD $42.5 million
Global investors are supporting Hysata's hydrogen electrolyser technology as the organisation closes its oversubscribed Series A funding round of AUD $42.5 million. 
Story image
Cybersecurity
More than a fifth of cybersecurity teams ban the use of public WiFi
Verizon’s fifth annual Mobile Security Index report has revealed a continued rise in significant cyberattacks in the last year involving a mobile/IoT device.
Story image
Compliance
Why security needs to shape your journey to the cloud
It's estimated that 80% of workloads could be in the cloud in the next few years. How can you make all that data secure?
Story image
Tablets & laptops
Hands-on review: Xencelabs Graphic Display Tablet
Xencelabs seemed to show up out of nowhere on the market. I had no idea who they were or what they were about, but I was very intrigued.
Story image
Identity and Access Management
Pitney Bowes launches rebranded digital visitor management offering in A/NZ
Pitney Bowes has launched Smart Access Management (SAM), its rebranded digital visitor and contractor management offering in Australia and New Zealand.
Story image
Biometrics
AU biometric security company achieves B Corp cert
Australian biometric security firm Daltrey has announced it has become the first cybersecurity vendor in AU to achieve the B Corp certification.
Story image
SaaS
Claroty launches new cloud-based industrial cybersecurity platform
The company says Claroty xDome is the industry's first solution to deliver the ease and scalability of SaaS without compromising on visibility, protection, and monitoring controls.