Rippling launches service for streamlined IT equipment management

Rippling has introduced a new service aimed at simplifying the onboarding and offboarding process for companies, whether their employees are working onsite, remotely, or in hybrid setups.

This initiative includes a warehouse and inventory management service designed to automate the storage, transfer, and assignment of IT equipment, removing the need for physical interactions with hardware.

This new service, located just outside Sydney, will facilitate the storage and distribution of workplace devices, such as computers and monitors. It is expected to reduce the storage burden on businesses while enhancing the safety and security of unused inventory. According to the company, businesses can manage this entire process through Rippling's web application, which allows them to reclaim devices from departing staff, ship devices to new employees, and monitor the status and location of all devices in a single interface.

In addition to simplifying storage and transfers, Rippling's service handles logistics for operations and IT teams by managing the return of devices from former employees. This process includes providing prepaid return boxes, erasing device hard disks, inspecting for quality, cleaning, installing company software and configurations, and then shipping the devices to new employees as needed.

"The mundane work of IT packaging and distribution with onboarding and offboarding employees can be a tedious and time-intensive process, particularly when employees are geographically distributed," said Matt Loop, VP and Head of Asia at Rippling. "The introduction of Rippling Inventory Management in Australia is designed to streamline the management and distribution of essential business equipment while eliminating the burden of messy IT closets entirely."

Loop also indicated that Rippling is making significant investments to enhance its offerings across the Asia-Pacific (APAC) region. "Rippling is investing deeply in enhancing our offering across APAC and building new products to support our clients. This launch is the latest demonstration of our ongoing commitment to the Australian market, helping companies to modernise their workforce management processes," Loop added.

The key features of Rippling's new service include:

• Hands-free device retrieval: Rippling's secure offsite warehouse manages all device returns when offboarding employees, ensuring easy and speedy recovery.
• Secure offsite storage: Unused devices can be stored in a secure environment, freeing up office space and reducing the administrative burden on IT departments.
• Comprehensive inventory monitoring: Businesses can track their entire inventory via Rippling's online dashboard, offering insights into device availability and condition.
• Reassignment of unused devices: Whether assigning a computer to a new hire or replacing a current employee's device, this feature allows businesses to manage the process directly from the Rippling app.

The service aims to provide businesses with a streamlined, secure, and efficient method of handling IT equipment, particularly in an increasingly flexible working environment where employees may be located in various geographical areas. As businesses continue to adapt to new ways of working, services such as Rippling's Inventory Management are likely to play a critical role in ensuring smooth and effective workforce management.