Story image

Promapp appoints Ralf Wittgen as chief customer officer

17 Jun 2016

Promapp Solutions has announced the appointment of industry veteran Ralf Wittgen to the role of chief customer officer as the company aims to extend its global growth.

Wittgen will help Promapp customers gain incremental value from their business process management (BPM) services, after coming to the role from extensive experience building and running professional services organisations throughout the world.

“Ralf is passionate about client services, and will bring that passion and his tremendous experience in building and growing services teams to Promapp and its customers globally. Ralf has a proven track record, thriving in multi-cultural, worldwide operations, so he will obviously be playing a critically important role in defining our service strategy and ensuring the success of our customers as we continue our global expansion.” says Ivan Seselj, CEO of Promapp Solutions.

Wittgen became an industry veteran after more than 20 years of professional services team management in New Zealand, Germany and the United States. Wittgen provided consulting, implementation, training and support for a range of content management systems.

Wittgen has joined Promapp from his previous role as vice president of Professional Services & Customer Support at Author-it, which is targeted towards life sciences organisations leverage information to meet business needs through a purpose-built component authoring system.

Wittgen has also worked with German companies Untersee GmbH and Tanner AG as a project manager.

After twelve years providing business mapping software, Promapp has recently expanded into the US and the European market. Its US expansion gained the company large clients such as MorganFranklin Consulting, LLC and MSI Global Talent Solutions. Ivan Seselj, Promapp CEO says it was “the next step in Promapp’s steady international expansion strategy.”

Promapp also names Coca-Cola Amatil, Genesis Energy, McDonalds and Ricoh as its clients across Australia and New Zealand.

Zoom’s new Rooms and Meetings features
Zoom has released information about the upcoming releases for its Rooms and Meeting offerings for 2019.
Aussie company set to democratise direct-to-orbit IoT access
Adelaide-based Myriota has released a developer toolkit that has been trialled and tested by a smart waste management platform.
Apple's AirPods now come with 'Hey Siri' functionality
The new AirPods come with a standard case or a Wireless Charging Case that holds additional charges for more than 24 hours of listening time.
Dynatrace takes pole position in APM Magic Quadrant
It placed highest on Ability to Execute and furthest on Completeness of Vision in the 2019 Quadrant for Application Performance Monitoring (APM).
HCL and Xerox expand strategic partnership
Under the terms of the agreement, HCL will manage portions of Xerox’s shared services, including global administrative and support functions.
Avaya expands integration with Google Cloud AI
This includes embedding Google’s machine learning within conversation services for the contact centre, enabling integration of AI capabilities.
Forrester names Crowdstrike leader in incident response
The report provides an in-depth evaluation of the top 15 IR service providers across 11 criteria.
Poly appoints new A/NZ managing director, Andy Hurt
“We’re excited to be bringing together two established pioneers in audio and video technology to be moving forward and one business – Poly."