OFS launches Mayvn AI to deliver real-time insights for factories
Australian manufacturing technology provider OFS has launched Mayvn AI, a generative artificial intelligence assistant designed to help factory leaders gain insights from production data.
Mayvn AI is already operational in more than 200 manufacturing sites globally and was developed with the support of Decision Inc. Australia, which helped accelerate the move from prototype to production.
Development process
OFS, known for its production analytics platform used by companies such as Bega, AstraZeneca and Asahi, sought to address rising expectations around artificial intelligence in manufacturing settings by embedding AI directly within its existing product suite.
Faced with pressure from manufacturers seeking practical AI solutions, OFS decided to progress beyond conceptual ideas and focus on providing measurable benefits to clients. The company relied on Decision Inc. Australia's expertise to validate the concept of Mayvn AI, create a secure architecture, and ensure the solution could be rolled out at scale.
James Magee, CEO of OFS, said the project's aim was to create tangible value rather than a superficial AI feature:
"Manufacturers are under enormous pressure to do more with less, and they're asking smart questions about how AI can help. Our goal was to build something meaningful, not gimmicky. We didn't want AI just for the sake of AI, we wanted it to solve real problems."
Integration and features
The partnership involved co-designing the AI assistant so that it integrates securely within the OFS software architecture, avoiding the need for external bolt-on solutions. By drawing on Decision Inc.'s AI Advisory services, OFS was able to quickly develop a minimum viable product architecture and transition the solution from proof-of-concept to production.
Mayvn AI uses large language models to analyse complex production data and provide real-time insights to manufacturing leaders through simple prompts. The assistant can summarise plant performance, highlight inefficiencies, identify recurring issues, and offer targeted recommendations for equipment investment, all while maintaining data privacy across client environments.
Notable use cases include producing daily shift reports, isolating root causes for line stoppages and packaging faults, and generating executive-level briefings tailored to site leaders' needs.
According to Magee, the collaboration with Decision Inc. had a clear benefit:
"Decision Inc. brought the technical clarity and early-stage confidence we needed to move quickly. They helped us de-risk the process and ensure we were building something scalable, secure, and aligned with the needs of our customers."
Deployment and outcomes
Launched in February 2025, Mayvn AI acts as an embedded assistant in the OFS platform, allowing business leaders to query site-specific issues such as factors impacting production efficiency or areas that may require capital investment. The integration is intended to streamline decision-making and make trend identification more accessible for factory teams.
The adoption of Mayvn AI has enabled users to uncover trends that were previously hidden in unstructured manufacturing data, supporting more efficient shift reporting and improving the justification for capital investments through evidence-based recommendations.
Magee noted the broader value being experienced by clients:
"What we're seeing now is our clients using AI not just to analyse data, but to tell stories with it, to understand what's happening in their business and act with confidence. That's where Mayvn AI is making the biggest impact."
Tony Butler, Managing Director of Decision Inc. Australia, commented on the project's approach to responsible implementation:
"Mayvn AI is a perfect example of how GenAI can be deployed responsibly and pragmatically. By starting with a real problem and focusing on the user experience, they've built something powerful and future-ready. We were proud to play a role in accelerating that journey."
Mayvn AI is currently being used by manufacturers in over 30 countries, and forms part of OFS's broader strategy to provide operational intelligence to help manufacturing operators, supervisors, and executives make informed decisions more rapidly.
