Interactive & Communicat join forces to boost IT services

Interactive, a technology service provider, has initiated a strategic partnership with Communicat, an IT service provider specialising in enterprise resource planning (ERP) and managed service provider (MSP) solutions. This collaboration aims to enhance Communicat's service capabilities by utilising Interactive's data centre resources and expertise.

Communicat, established in the late 1980s as a customised software provider, has since expanded its services to encompass a broad range of IT solutions. These services are designed to cater to businesses of various scales, offering rapid system implementation and reduced operational costs by integrating bespoke solutions into software packages. The partnership with Interactive represents a significant development in Communicat's mission to provide superior value and efficiency to its clientele.

Due to growing demand for its services, Communicat found that its former office space in West Melbourne could no longer fulfil its training and operational requirements. The need for expansion and innovation led to the search for a strategic partner, resulting in an alliance with Interactive. Interactive's advanced data centres and dynamic solutions provided an ideal avenue to meet these challenges.

John Zammit, Director at Communicat, reflected on the partnership's origins, stating, "Although we work across a wide array of industries, we do view ourselves as specialists. In a rapidly evolving technological environment, it becomes difficult for medium-sized providers to remain agile. In partnering with Interactive, we found a support system that understands our offering perfectly."

The partnership provides Communicat's engineering and technical teams with 24/7 access to Interactive's secure data centres, allowing immediate response to any operational changes or issues. This ensures greater responsiveness and enhanced value for customers. Furthermore, Interactive’s advanced cyber security capabilities offer Communicat a robust security framework, ensuring data integrity and compliance. With solutions ranging from single colocation racks to high-density provisions, Communicat can now deliver customised services tailored to specific customer needs.

The collaboration between Interactive and Communicat is designed to foster shared learning and enhance both companies' service offerings. By leveraging each other's strengths, they are prepared to deliver innovative solutions to medium-sized enterprises.

Zammit noted, "We are excited about the possibilities that this partnership brings. By relocating to Interactive's modern and streamlined office space, Communicat is now positioned to expand operations and deliver exceptional service to our growing customer base."

He added, "There's nothing quite like being able to walk downstairs and ask a few questions to a sector-leading expert and to get those answers straight away. It gives us great peace of mind, knowing that we're working with the best, and it allows us to focus more on providing excellent service to our customers."

With this partnership, Interactive and Communicat aim to redefine the landscape of IT services for medium-sized businesses, offering fast, reliable, and agile solutions to drive business success and growth.