Spending on business process management by Australian and New Zealand businesses is set to increase this year, as organisations move to support digital transformation.
That’s according to Gartner, who is forecasting BPM spending by Australian organisations to reach A$82.9 million, an increase of 2.5% from 2.15.
In New Zealand, organisations are expected to spend NZ$6.9 million on BPM software in 2016, up 5.5% over last year, the analyst firm says.
The growth in inline with global growth, with Gartner saying worldwide spending on BPM software is on track to grow 4.9% to reach $2.6 billion.
Last year showed a slight decline in spending of 0.7%, however, US dollar figures were significantly impacted by currency swings in 2015, especially for those vendors with significant revenue from non-North American markets. When assuming constant currency, 2015 revenue showed 6.7% growth.
Speaking at the Gartner Business Transformation and Process Management Summit in Sydney today, Gartner research director Rob Dunie said digital transformation continued to drive interest in BPM platforms.
“Becoming a digital business is not about taking what you are doing now and digitising it – such as turning paper forms into e-forms - it is generating a new business model,” Dunie explains.
“Some of the more advanced BPM platforms allow you to discover entirely new ways of doing things, however, not all organisations are ready for them,” he says.
“The key is to align your organisation’s process maturity to the type of BPM platform that best fits where you are on the journey.”
As a minimum, all BPM platforms include:
Gartner has defined three types of BPM platform and the organisations and use cases they are best suited to.
The three types of BPM platforms — basic BPM platforms, business process management suites (BPMSs), and intelligent business process management suites (iBPMSs) — can help organisations accelerate application development, transform business processes, and digitalize business processes, by providing capabilities that manage different aspects of the business process life cycle.
1) Basic BPM Platform
2) BPM Suite