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Amelia named as leading AI provider in Everest Group AI Top 50
Mon, 4th Dec 2023

Amelia, the world's largest privately held AI software company, has been recognised as a leading AI provider in the inaugural edition of the Everest Group Artificial Intelligence Top 50 (AI Top 50). The Everest Group's AI Top 50 is a globally acknowledged list of the largest AI-first providers that have reached significant scale.

This recognition follows the recent analysis from Everest Group recognising Amelia as a Leader in Conversational AI for three consecutive years, further affirming the company's position within the industry. The AI Top 50 list has examined over 2,000 AI providers and selected the top 50 that develop and integrate AI as a central component in their products and solutions.

The evaluation metrics for this list were drawn from two sources; proprietary data from the technology providers, and publicly accessible data included in reported revenue, funding and valuation. The comprehensive surveying of this vast industry further enhances the significance of Amelia's inclusion in the list.

Everest Group recognises Amelia for its strengths within Conversational AI and its use of Generative AI. Amelia is identified as a leading provider across all major industries such as Banking, Healthcare, Telecom, Insurance, Technology and Retail. Additionally, it is a top provider across several major business functions, including IT Helpdesk, Customer Support, Sales, Finance and Accounting. Major organisations such as Telefónica, Aeromexico and BNP Paribas rely on Amelia's AI platforms for their critical internal and customer-facing tasks.

"Companies across industries are being tasked to quickly identify the ways in which to implement AI to improve efficiency and experience for both internal and external business processes," said Lanham Napier, President and Chairman of Amelia. "Research organisations such as Everest Group are an essential part of the process, evaluating technology providers based on real-world implementations to help guide decision makers on which vendors can deliver on their specific needs. Amelia is proud to be recognised as a top AI provider within what has become a very crowded industry."

Amelia’s placement in the Everest Group AI Top 50 list is another addition to the company's growing collection of analyst accolades from this year, which includes five leadership recognitions within the Conversational AI vendor landscape. Amelia continues to be trusted by organisations across various industries to automate operations, enhance customer experience, and optimise business outcomes.