UCaaS news stories

Access4 are specialists in the unified communications sector, and Peter Eldon joins us today to discuss how UCaaS can play a vital role in business development.

Symbio has recently announced the consolidation of its international business (TNZI) under the Symbio brand to support its Asia Pacific expansion strategy.

One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.

RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.

“It enables organisations around the world to focus on driving their business forward by exceeding their employee communications and customer engagement objectives.”

Winter 2021 features provide integrated solutions from a single provider, both from 8x8 itself and from partners including Verint.

"We believe video is the new voice, and we are gratified that Gartner has recognised the convenience and accessibility of our UCaaS offering."

The tech retailer expands its move into the business space with the solution designed for deployment of a basic UCaaS solution into small businesses.

Aims to provide UCaaS to the growing market in Australia and New Zealand as workplaces continue to transform.

In partnership with Intermedia, NEC is set to launch new UCaaS and contact-centre-aaS solutions globally.

It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.

RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.

8x8 has APAC in its sights as it opens a Sydney support centre for A/NZ and acquires a Singaporean Comms-Platform-aaS provider.

Future Market Insights research shows that the global Unified Communications-as-a-Service market will hit US$12 billion in less than 10 years.

This new offer enables Avaya partners to more effectively transition SMBs to cloud-based communications.

Ingram Micro bolsters its unified communications business unit with the addition of a specialist UCaaS vendor.

UCaaS is one of the fastest growing markets and is experiencing extensive pressure to evolve and keep up with the latest collaboration trends.

New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.

The top nine vendors in the wide cloud market ecosystem are responsible for well over half of all the revenues.

The company credits the combination of offerings from its subsidiary companies, Arkadin, Dimension Data, and NTT Communications.

Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.

The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.

The company will acquire UCaaS provider Jive Communications in a bid to bolster their collaboration portfolio.

The analyst says the global cloud market increased by 24% on an annual basis.