Industry insider news for Australia's technology resellers
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Survey reveals Australians' appetite for remote working
The survey quizzed 1,000 office-working Australians, as well as participants in France, Germany, Italy and the UK, and was completed between 23 and 26 March.
Organisations take cloud-first approach to security, though concerns remain
"While the results of this survey show that some security professionals still have concerns, having visibility into cloud services is vital and many organisations are now taking a cloud-first approach to security.”
Revealed: The top digital data trends for crime scene investigation
75% of law enforcement and investigators say gathering digital evidence at the scene of a crime is critical for investigations, according to research from Cellebrite.
Worrying gap in local consumer cybersecurity savvy
New research shows A/NZ consumers feel clued in, but there’s clear room for improvement in their education and tools.
SolarWinds reports growing strength and satisfaction of channel partners
“We strongly value our partners, and our ability to drive customer success includes our vast partner network. It's heartening to see strong confidence shared by our partners worldwide."
'We are in a permanent state of cyber warfare' say 88% of IT pros
“Powerful attack methods, like establishing backdoors with machine identities, are now available as commodity malware, making it harder for security professionals to defend against these attacks.”
Security, compliance beat cost in healthcare cloud concerns
Nutanix report shows healthcare industry plans to ramp up hybrid cloud adoption to secure patient data and ensure regulatory compliance.
We’re still not ready for AI’s impact on employment
Australian individuals and companies “will need new skills and frameworks to be equipped to navigate the inevitable change ahead.”
New tech has a positive impact on job creation in 2020, survey reveals
New technologies such as automation are creating new jobs, a survey finds.
Adobe software used by 82% of Sundance Festival films
Adobe Premiere Pro is one of the most popular film editing tools used by top movie studios, according to data recently released by Adobe.
AXA Hong Kong explores what makes people tick
"Through these market insights, we strive to introduce more innovative and relevant products and services to empower people to live a better life."
Infosys: Cloud applications seen as foundation for DX
The company’s survey shows 54% of enterprises look at cloud applications as a foundation for their organisation’s digital transformation.
ISACA: What the next decade holds for tech
Global research shows AI will shape the technology landscape of 2020s, but unintended consequences pose big risks.
People, AI or chatbots: A/NZ consumers don’t differentiate with customer service
Australian and New Zealanders are happy to embrace a full range of self-serve and human customer service options, placing the highest premium on speed, knowledge, and accuracy of outcomes.
Customer service reps tired of not having the right tools - Pega
Software still isn’t solving basic issues that have long given customer-facing employees headaches.
Survey: smart home tech needs to simplify
74% of consumers would return a smart home product due to installation difficulty, according to a new TechSee survey.
Nearly half of Aussies can’t identify fake NAB website - survey
Phishing continues to be one of the leading attack methods because it allows cybercriminals to target people at scale using social engineering.
APAC DX threatened by lack of business alignment
67% of organisations are piloting, scaling, or deploying transformation programs, but disconnects in IT Culture (52%) and Delivery Speed (50%) stand in the way, Appian finds.
26% of leaders still “support fax as a communication channel”
A new Pegasystems survey shows Customer service representatives want to help but are frustrated with inadequate and outdated software.
Gartner: A/NZ orgs digitally mature but lagging in “Fitness”
Research shows that “Fit” enterprises will win when business conditions turn.
Cisco: leaders ready for networks to evolve with AI
47% of SD-WAN owners plan to have an AI-optimised WAN in two years and 35% believe their networks will be fully intent-based in two years' time.
Aussie CFOs most resistant to new tech, says research
Australia is among the world’s most challenging countries to train and hire staff to use new technologies.
Millions wasted on poor knowledge management solutions
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Soft skills increasingly important for IT career growth – SolarWinds survey
SolarWinds conducted a survey and had responses from 177 technology professionals from across the globe, including those from public and private sectors.