Sitel stories
Companies partner to enable digital transformation for clientele
Thu, 19th Oct 2017
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digital transformation
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ml
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contact centre
BRIDGEi2i has partnered with Sitel to utilise machine learning and AI to enable digital transformation for Sitel's clientele.
Manila agents identified in abusive text complaints
Fri, 19th Feb 2010
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contact centre
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sitel
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ndi
Four Manila contact centre agents have<br />been suspended for allegedly sending abusive texts to five customers, Telecom has disclosed today.