ChannelLife Australia - Industry insider news for technology resellers

Service Assurance stories

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ServiceNow, NVIDIA debut AI solutions for telecoms service management
Last month
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ai
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servicenow
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nvidia
ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.
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Telstra to debut pioneering 5G slicing product this year
Last month
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telecommunications
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productivity
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ericsson
Telstra plans to launch a 5G slicing product, dialling up customised network solutions with a unique proof-of-value mobility analytics engine.
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CloudBolt appoints Pritesh Upadhyay as CRO
Wed, 17th May 2023
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hybrid cloud
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service assurance
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ca technologies
CloudBolt appoints Pritesh Upadhyay, a seasoned tech executive, as the Chief Revenue Officer to oversee revenue-generating functions.
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Broken brand promises cost businesses customers in ANZ
Wed, 16th Feb 2022
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contact centre
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crm
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cx
New research by Qualtrics shows making sure the customer experience matches consumer expectations will be vital to retaining customers in 2022.
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VMware to acquire Dell EMC service assurance tech and team
Mon, 13th Aug 2018
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virtualisation
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network infrastructure
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it automation
VMware will provide service assurance for communications service providers as they roll out competitive new services on current and 5G networks.
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IT service assurance could offer patients peace of mind
Tue, 11th Apr 2017
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it in healthcare
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it infrastructure
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cios
Service assurance systems aim to enhance patient experience in healthcare organisations by monitoring and troubleshooting, says Amit Rao of NETSCOUT.
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Reconciliation-as-a-service: Supporting the was model
Wed, 24th Dec 2014
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bizview
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transparency
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resellers
Chris O’Kane, BIZview business manager, guides resellers through the three phases of the journey for customers to reconciliation-as-a-service.
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CA Technologies appoints new partner head
Thu, 6th Jun 2013
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cloud services
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saas
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nz
Local partner lead tasked with managing the company’s partner ecosystem, as well as driving new business for the region.
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CA Technologies pushes for NZ enterprise deals
Fri, 8th Mar 2013
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cloud services
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testing
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ca technologies
CA Technologies is focusing attention on getting its Kiwi partners into large enterprise deals, saying that's the way to success for partners, customers and CA itself.