Industry insider news for Australia's technology resellers
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China to usurp Europe in becoming AI research world leader
A new study has found China is outpacing Europe and the US in terms of AI research output and growth.
Aussie innovation lagging despite transformation buzz
24% of Australian IT professionals say that innovation is neither encouraged or rewarded at their company, according to an AppDynamics report.
Securing your cloud data: Point solutions vs single pane of glass
Organisations that can use fewer security products that individually offer more capability are likely to have a lower total cost of ownership.
Hawaiki cable accelerates NZ/US collaboration
The REANNZ Hawaiki cable capacity has successfully transferred 37 million files across the Pacific Ocean, revealing massive potential.
New Zealand tops list of most-scammed countries - Microsoft
Around a fifth (21%) of New Zealanders who had encountered tech support scams were fooled into continuing with an interaction.
Chatbots still too dumb to get the job done
Analysts expect chatbot usage to rise significantly in the next two years – a shift that could prove costly for brands that don’t evolve their bots.
Three CX myths to avoid, according to Gartner
Gartner’s research has shown that three of the most common pieces of advice on customer experience could actually be holding back your RoI.
Research finds majority of businesses failing to comply with GDPR
70% of companies couldn’t fulfil data access and portability requests within the GDPR-specified one-month time limit.
Can AI and IoT work together to make the right choices?
CA Technologies is working on IoT and AI research to prevent creeping bias and improve the portability of the benefits of deep learning.
Why enterprises are still grappling with data loss
Survey results show that many organisations are not following baseline best practices for data protection and disaster recovery.
IDC - ‘aggressive growth’ coming for new CDI market
An inaugural report on composable/disaggregated infrastructure from IDC shows that it will go from US$300m to $3.4b in next five years.
IDC - Worldwide large format printer shipments up 1H18
For the first half of the year, shipments are up 3.5% while revenue is up over 5% compared to the first half of 2017.
Home and small offices will drive WLAN growth to $18b by 2022
Dell’Oro group research has shown that the WLAN market will continue to grow in the near future, driven by small home and small office needs.
Data protection overlooked in race for digital transformation - IDC
Only with resilient operations can businesses mitigate the risk of downtime and focus on projects that drive transformation.
IT budgets shifting to digital twin tech - GlobalData
GlobalData service director Brad Shimmin’s view on recent research on a global shift toward IT spending on AI, big data and IoT.
APAC research: Why it pays to be an experience-driven business
"The age of the experience-driven business is well and truly upon us and it’s encouraging to see brands across APAC investing in experiences."
Why APAC companies are undergoing digital transformation
Two-thirds of Asia Pacific services decision-makers report that their firm is currently undergoing digital transformation.
Deep dive: Research finds new links among North Korea’s malware families
By identifying reused code, researchers gained valuable insights about the “ancestral relations” to known threat actors or other campaigns.
Research before implementation: The importance of understanding AI
Continental announced that it is expanding its international research network for AI.
The end is nigh… AI can now predict your personality using your eyes
New artificial intelligence research has revealed your eyes may be a window into your personality simply by the way they move.
IDC - IT service providers key to unleashing agility
Organisations can gain digital maturity through externally sourced services like IT outsourcing and managed services.
Adopt a cyber attacker’s point of view to protect data
The ISACA and SecurityScorecard paper provides 11 key questions to ask to implement continuous assurance related to threat understanding.
Failing IT systems a big barrier to DX, a new survey shows
How can critical systems failing multiple times a month be reconciled with the constant pressure to spend big on digital transformation?
IDC - 2018 will see IT and telecom spending slowdown worldwide
An IDC report shows that the market is on course for a growth of 3.7% this year, slightly down from last year's 4.2%.