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Quick service restaurant (QSR) stories

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Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation

Thu, 12th Jun 2025
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Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.
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QSIC partners with Wingstop to deliver curated music in Sydney

Fri, 6th Jun 2025
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QSIC teams up with Wingstop to craft a bold, AI-curated music experience for the US chain’s first Sydney outlet, enhancing its energetic brand vibe.
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Jollibee partners with Qualtrics to boost customer experience

Wed, 8th Jan 2025
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Jollibee Group has partnered with Qualtrics in a multi-year deal to enhance customer experience across its brands by consolidating feedback from digital and in-store channels.
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New Zealand’s Fingermark secures major investment from Ecolab

Wed, 5th Jun 2024
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Fingermark secures multimillion-dollar investment from Ecolab, aiming to revolutionise global Quick Service Restaurants with advanced automation technology.
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GapMaps launches premium POI and demographic datasets on AWS

Thu, 2nd May 2024
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GapMaps enhances global location strategies with the launch of its premium POI and demographics datasets on the Amazon Web Services (AWS) Data Exchange platform.
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Location data used to show boom of fast food sector across Australia

Fri, 8th Mar 2024
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Aussie fast food sector witnesses a significant growth with 226 new store openings in 2023, led by major chains like KFC and Sushi Hub, reports GapMaps.
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Red Rooster's AI-powered shirt orders food in response to tummy rumbles

Fri, 1st Mar 2024
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In partnership with whiteGREY, fast food chain Red Rooster steps ahead with crave_ware, an AI-powered wearable that detects hunger cues and auto-orders from the menu.
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Gong cha England partners with Redcat for ambitious UK expansion

Fri, 16th Feb 2024
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Leading bubble tea chain Gong cha England allies with hospitality IT provider Redcat to bolster its UK expansion, aspiring to raise stores from 12 to 16 by 2024.
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Mad Mex boosts sales with pioneering real-time data campaign

Tue, 16th Jan 2024
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Mad Mex's first-of-its-kind campaign, facilitated by Vistar Media and Hearts and Science in Australia and New Zealand, used near real-time store data to effectively boost footfall and sales.