Quick service restaurant (QSR) stories
Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation
Thu, 12th Jun 2025
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Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.
QSIC partners with Wingstop to deliver curated music in Sydney
Fri, 6th Jun 2025
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QSIC teams up with Wingstop to craft a bold, AI-curated music experience for the US chain’s first Sydney outlet, enhancing its energetic brand vibe.
Jollibee partners with Qualtrics to boost customer experience
Wed, 8th Jan 2025
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Jollibee Group has partnered with Qualtrics in a multi-year deal to enhance customer experience across its brands by consolidating feedback from digital and in-store channels.
New Zealand’s Fingermark secures major investment from Ecolab
Wed, 5th Jun 2024
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Fingermark secures multimillion-dollar investment from Ecolab, aiming to revolutionise global Quick Service Restaurants with advanced automation technology.
GapMaps launches premium POI and demographic datasets on AWS
Thu, 2nd May 2024
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GapMaps enhances global location strategies with the launch of its premium POI and demographics datasets on the Amazon Web Services (AWS) Data Exchange platform.
Location data used to show boom of fast food sector across Australia
Fri, 8th Mar 2024
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Aussie fast food sector witnesses a significant growth with 226 new store openings in 2023, led by major chains like KFC and Sushi Hub, reports GapMaps.
Red Rooster's AI-powered shirt orders food in response to tummy rumbles
Fri, 1st Mar 2024
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In partnership with whiteGREY, fast food chain Red Rooster steps ahead with crave_ware, an AI-powered wearable that detects hunger cues and auto-orders from the menu.
Gong cha England partners with Redcat for ambitious UK expansion
Fri, 16th Feb 2024
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Leading bubble tea chain Gong cha England allies with hospitality IT provider Redcat to bolster its UK expansion, aspiring to raise stores from 12 to 16 by 2024.
Mad Mex boosts sales with pioneering real-time data campaign
Tue, 16th Jan 2024
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Mad Mex's first-of-its-kind campaign, facilitated by Vistar Media and Hearts and Science in Australia and New Zealand, used near real-time store data to effectively boost footfall and sales.