Genesys awards QPC APAC Partner of the Year 2019
Genesys makes contact centre software free for 90 days and QPC offers free services to support implementation to help customers transition to remote.
How Mitsubishi Australia aim to build better customer relationships
“We understand that our customers expect us to be able to handle their queries quickly and expertly."
Contact centre software company wins four major contracts
PureCloud is built on a microservices framework that delivers customer engagement and employee collaboration functionality.
QPC to rollout new workforce management system for Service SA
"This will allow us to better match our rosters to changes in customer call volumes and visits to our service centres."
QPC beats out several vendors, wins Toowoomba MSP contract
"We are very confident that the council will benefit from a seamless transition to QPC for our managed services requirements."