Industry insider news for Australia's technology resellers
Internet Service Provider / ISP
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Spirit eyes MSP market with $2.3 million acquisition
Spirit to expand its service offering into the MSP sector with the acquisition of Arinda IT.
Canstar Blue’s SMB Internet Provider award winners are...
“It’s getting harder to be a small business in New Zealand, but technology is making life easier for us.”
Trustpower selects Hawaiki as key connectivity partner
This deal is the latest in a series of commercial wins for Hawaiki.
Huawei commits data centre services to APAC ISPs
In addition to releasing a host of new products, Huawei has signed an MoU and publicly stated its data centre plans for the region.
NZ ISPs issue open letter to social media giants to discuss censorship
Content sharing platforms have a duty of care to proactively monitor for harmful content, act expeditiously to remove content which is flagged to them as illegal.
Updated: NZ ISPs block internet footage of Christchurch shootings
2degrees, Spark, Vodafone and Vocus are now blocking any website that shows footage of the mosque shootings.
Vocus & Vodafone unbundle NZ's fibre network
“Unbundling fibre will provide retail service providers with a flexible future-proofed platform regardless of what tomorrow brings."
2019 network predictions for service providers
There are a number of key events set to impact the IT industry this year – but 5G won’t be one of them.
Who’s the greatest NZ Internet provider of them all? Winners announced
The inaugural Broadband Compare Awards ceremony took place last night to determine New Zealand’s best broadband provider. So who won?
Will newcomer internet provider Rain reign supreme?
The new internet provider is taking the slow and steady route to win over the South African market, but will it be enough?
Chunghwa Telecom conducts major senior management shakeup
Chunghwa Telecom’s management team has received a shakeup, with three major appointments to its executive team.
ISPs build backdoors into customer modems, creating security breach
Vodafone and Spark are among the ISPs. Their policy is to use the access for troubleshooting, but it still raises red flags.
Auckland ISP sets up shop in provincial New Zealand
Unlimited Internet has established a Customer Service Centre in Palmerston North from where it will grow its customer base further throughout NZ.
Speed isn't everything: 3 vital things to look for in your ISP
ISPs will always try to woo customers with impressive connection speeds - here are 3 crucial factors to consider before signing that contract.
Indirect damage: Why service providers should care about customer security
Offering reliable security solutions from a respected security vendor can be the difference that helps MSPs and ISPs build their brand.
Revealed: Who is New Zealand’s cheapest non-contract ISP?
When it comes to Internet in New Zealand, many Kiwis are led to believe there are only a few options from the major players. However, this isn't true.
Kiwi ISP releases 'groundbreaking' app feature
“Customers also face a myriad of issues that can be caused by home equipment. An ISP can't directly control many of these factors."
What has NZ's leading owned-and-operated ISP been up to?
HD is one of New Zealand’s leading owned and operated ISP’s and they've been very busy over the last 12 months, with new opportunities for clients.
Kiwi ISPs in the spotlight - does your provider steal the show?
It's about to get a whole lot easier for Kiwis to choose the best internet service provider based on your needs, and ISPs can no longer hide.
UFB business services – how much are ISPs really making?
How much money is being generated by ISPs in NZ from selling UFB business services, uptake of UFB business services and a few other bits and pieces?
Rumour mill – New Zealand-based ISP about to fail
The IT industry loves a good gossip, and in recent weeks I have heard multiple times that a fairly sizeable ISP in NZ is close to failing.
Australia: Good to be an ISP/bad to be an end user
Many people think Australia provides better Internet options for businesses, but this assumption is completely wrong.
When should you price match?
Brendan Ritchie's basis for choosing whether or not to match the competitions pricing.
Flip winner in customer satisfaction, but Kiwis losing in bundling deals
Flip has come out on top in a new survey of internet service provider customer satisfaction - but are Kiwis paying too much for their bundled deals?