ChannelLife Australia - Industry insider news for technology resellers

Interac stories - Page 4

Airline cabin crew passengers customer feedback analysis modern graphic

Singapore Airlines taps Qualtrics’ AI to boost customer insight

Fri, 25th Jul 2025
#
interac
Singapore Airlines partners with Qualtrics, using AI-driven analytics to enhance customer insights and improve service over a three-year collaboration.
Server room with red alert warnings on firewall hardware units security failure

60% of enterprise firewalls fail initial compliance - study

Fri, 25th Jul 2025
#
interac
Analysis by FireMon reveals 60% of enterprise firewalls fail initial high-severity compliance checks, exposing critical risks in network security policy management.
Awt25 toronto keynote 054

Exclusive: Salesforce 'Agentforce 3' assists SMBs with AI adoption

Fri, 25th Jul 2025
#
interac
Salesforce's Adam Alfano reveals how SMBs are embracing AI technology to drive innovation and growth in a rapidly evolving market.
Colorful digital illustration hand holding smartphone chat bubbles social media icons

ChatSa unveils AI Magic for instant cross-platform chatbots

Thu, 24th Jul 2025
#
interac
ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.
Modern robot processing insurance documents icons claims risk support

Neutrinos launches AI Agent Library to boost insurance process automation

Thu, 24th Jul 2025
#
interac
Neutrinos unveils its AI Agent Library with 50+ AI agents to streamline claims, underwriting, fraud detection, and customer support in insurance firms.
Financial advisor customer reviewing life insurance plans office charts graphs

DXC unveils AI platform to transform life insurance projections

Thu, 24th Jul 2025
#
interac
DXC Technology launches Assure Illustrations, an AI-driven platform to simplify personalised life insurance projections for advisors and customers globally.
Image007

Alibaba unveils Qwen3-Coder open-source AI model for coding tasks

Thu, 24th Jul 2025
#
interac
Alibaba launches Qwen3-Coder, an open-source AI model designed for efficient code generation, debugging, and complex software workflows worldwide.
Australian entrepreneur presenting advanced cybersecurity technology in modern office illustration

Chris Morrissey wins WA Pearcey award for tech leadership

Thu, 24th Jul 2025
#
interac
Chris Morrissey, founder of Ever Nimble, is named 2025 WA Pearcey Entrepreneur of the Year for transforming IT and cybersecurity services.
Modern digital dashboard colorful charts business intelligence data analytics

DeltaApp wins four Silver Awards at London Design Awards 2025

Thu, 24th Jul 2025
#
interac
Bissantz & Company’s DeltaApp won four Silver Awards at the London Design Awards 2025 for innovation and design in guided analytics and business intelligence UX.
Friendly restaurant host helping smiling diner with tablet at reception

OpenTable launches AI Concierge to streamline restaurant bookings

Thu, 24th Jul 2025
#
interac
OpenTable unveils AI Concierge to ease bookings at over 60,000 restaurants by providing instant info on menus, hours, and more for savvy diners worldwide.
Robotic hands computer airplanes hotel buildings automated online travel bookings

Automated bots now make up 59% of all traffic to travel sites

Thu, 24th Jul 2025
#
interac
Automated bots now comprise 59% of all visits to travel sites, disrupting bookings and inflating prices during peak holiday seasons, says Thales report.
Secure server room network cables equipment guarded access surveillance modern office french architecture

Alcatel-Lucent Enterprise unveils OmniVista Terra for secure networks

Thu, 24th Jul 2025
#
interac
Alcatel-Lucent Enterprise launches OmniVista Terra, an AI-driven on-premises network management system for industries needing local data control and security.
Nz met 1

Skittles Cloudz launch dazzles Auckland commuters with colour

Wed, 23rd Jul 2025
#
interac
MARS brightened Auckland's winter with Skittles Cloudz launch, transforming Britomart Station and MetService for a vibrant commuter experience.
Anxious australian person surrounded by paperwork with robot assistant hologram at home office

Australians struggle with tax filing as AI tools offer new hope

Wed, 23rd Jul 2025
#
interac
New Adobe research reveals most Australians find tax filing tough, but growing use of AI tools like Acrobat AI Assistant offers fresh hope and support.
Smartphone colorful chat bubbles happy people engagement communication

Fresha sees higher engagement after switching to RCS messaging

Wed, 23rd Jul 2025
#
interac
Fresha has boosted customer engagement with a 41.3% read rate and 7.1% more reviews after switching from SMS to secure RCS messaging powered by Twilio and Google.
Interconnected cloud servers digital data streams ai brain cloud it management analytics

Dynatrace unveils AI-powered platform to drive autonomous IT

Wed, 23rd Jul 2025
#
interac
Dynatrace launches its 3rd generation AI-powered observability platform to simplify cloud operations and boost autonomous IT management for enterprises.
Uk us office workers computers ai patterns data flows china map

Nearly 8% of UK & US staff use Chinese GenAI at work

Wed, 23rd Jul 2025
#
interac
Nearly 8% of UK and US employees use Chinese generative AI tools at work, raising concerns over frequent exposure of sensitive corporate data, a study finds.
Digital data server protected by security shields australian city skyline local hosting

Figma to launch Australian data hosting & new governance tools

Tue, 22nd Jul 2025
#
interac
Figma will offer data residency in Australia by late 2025 and launch Governance+ security tools to boost compliance for enterprises locally.
Psfinaluntitled 1

Slipstream Cyber names new leaders to strengthen national growth

Tue, 22nd Jul 2025
#
interac
Slipstream Cyber appoints David Kaplan and Steve Macdonald to boost leadership amid rising cyber threats and drive national growth across Australia.
Screenshot 2025 07 18 at 3

Exclusive: How Afterburner’s AI speeds up mortgage advice & frees up advisors

Mon, 21st Jul 2025
#
interac
New Zealand startup Afterburner uses AI to cut mortgage advice admin from hours to seconds, freeing advisors for more client interaction and growth.