ChannelLife Australia - Industry insider news for technology resellers

Customer data stories - Page 10

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World Aquatics to migrate core systems to Alibaba Cloud by 2028

Wed, 30th Jul 2025
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data analytics
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digital transformation
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martech
World Aquatics will fully migrate its core systems to Alibaba Cloud by 2028, enhancing digital services for international aquatic sports events and communities.
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Drowning in data, starving for insights: Amperity experts reveal customer data challenges

Wed, 30th Jul 2025
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data analytics
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Amperity experts highlight the need for businesses to treat customer data as vital fuel for growth, not just as a technical asset to manage.
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Building digital trust: Why Australian retailers must prioritise EMM

Wed, 23rd Jul 2025
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data protection
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Australian retailers face growing cyber threats; prioritising Enterprise Mobility Management is vital to protect customer data and maintain trust.
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Amperity appoints Dr Grigori Melnik as Chief Product Officer

Wed, 23rd Jul 2025
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Amperity has named Dr Grigori Melnik as Chief Product Officer to drive product innovation and growth in the customer data platform industry worldwide.
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AI Appreciation Day: What it means for the future of customer engagement

Mon, 14th Jul 2025
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data analytics
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AI innovations are transforming customer engagement by unifying fragmented data and enabling real-time personalisation for enhanced experiences.
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Eagle Eye Execs Embrace AI Appreciation Day

Mon, 14th Jul 2025
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data protection
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cx
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Eagle Eye executives mark AI Appreciation Day by highlighting AI's ethical challenges and future in retail personalisation and loyalty sectors.
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Brands boost social commerce spend despite western slow uptake

Fri, 11th Jul 2025
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martech
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marketing
Despite slower uptake in Western markets, 77% of B2C marketing execs invest in social commerce amid rising global growth and creator-driven shopping trends.
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Qantas data breach exposes 5.7 million in third-party cyberattack

Fri, 11th Jul 2025
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Qantas has revealed a cyberattack on a third-party call centre, exposing personal data of 5.7 million customers and raising serious security concerns.
Australian mortgage brokers analyzing open banking data for home loan insights

Experian & Stryd boost broker insights with open banking data

Fri, 11th Jul 2025
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Experian and Stryd have teamed up to offer Australian mortgage brokers enhanced client insights using open banking data and product pricing.
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Fraud, friction, and the future: Prioritising trust in a high-stakes market

Thu, 10th Jul 2025
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data protection
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A major Australian financial institution lost A$23m from unauthorised transactions, prompting a nationwide push to prioritise trust and fraud prevention in 2024.
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Carsales mediahouse uses AI to boost targeting & buyer insights

Tue, 8th Jul 2025
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ai
Carsales mediahouse employs Adobe's AI to sharpen audience targeting, boosting buyer intent identification by 20% and engagement by 23% in Australia's car market.
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Amperity named leader in IDC MarketScape 2025 for retail CDPs

Fri, 4th Jul 2025
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data analytics
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cx
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Amperity has been named a leader in the IDC MarketScape 2025 for retail customer data platforms, praised for AI-driven tools and data unification.
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One Click Group adopts ConnectID for faster, safer ID checks

Thu, 3rd Jul 2025
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cdp
One Click Group has integrated ConnectID to enable faster, safer identity checks, streamlining tax and financial services verification across Australia.
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Qantas cyberattack raises concerns for 6 million customers

Thu, 3rd Jul 2025
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data protection
Qantas has revealed a cyberattack may have exposed personal data of up to 6 million customers, raising serious security concerns during peak travel.
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Fresh expert analysis reveals deeper concerns after Qantas cyber attack

Wed, 2nd Jul 2025
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data protection
A cyber attack on Qantas highlights the rising threat from sophisticated hackers targeting top Australian brands and their data security.
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Qantas breach sparks calls for stricter data security laws

Wed, 2nd Jul 2025
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supply chain
Qantas has suffered a major data breach via a third-party platform, igniting demands for tougher data security laws in Australia.
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What the Qantas breach is teaching us about crisis management

Wed, 2nd Jul 2025
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data protection
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cx
Qantas confirms data breach affecting six million customers, raising concerns over cybersecurity in aviation and prompting urgent crisis response measures.
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Qantas latest in string of cyber attacks on the aviation sector globally

Wed, 2nd Jul 2025
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mfa
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martech
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breach prevention
A significant cyber-attack on Qantas exposed personal data, highlighting a rising wave of airline breaches by the financially motivated hacker group Scattered Spider.
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Australian brands at serious risk of being crushed by global eCommerce giants, expert warns

Wed, 2nd Jul 2025
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commerce systems
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personalisation
Australian brands risk being crushed by global eCommerce giants as local e-tailers lag in digital maturity amid booming online sales in 2024.
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Australian survey reveals risky passwords & distrust of AI

Thu, 26th Jun 2025
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advanced persistent threat protection
A survey of 1,000 Australians reveals risky password reuse and widespread distrust of AI agents in digital experiences, raising cyber security concerns.