Customer data stories - Page 10
World Aquatics to migrate core systems to Alibaba Cloud by 2028
Wed, 30th Jul 2025
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data analytics
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digital transformation
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martech
World Aquatics will fully migrate its core systems to Alibaba Cloud by 2028, enhancing digital services for international aquatic sports events and communities.
Drowning in data, starving for insights: Amperity experts reveal customer data challenges
Wed, 30th Jul 2025
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data analytics
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cx
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martech
Amperity experts highlight the need for businesses to treat customer data as vital fuel for growth, not just as a technical asset to manage.
Building digital trust: Why Australian retailers must prioritise EMM
Wed, 23rd Jul 2025
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data protection
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mdm
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phishing
Australian retailers face growing cyber threats; prioritising Enterprise Mobility Management is vital to protect customer data and maintain trust.
Amperity appoints Dr Grigori Melnik as Chief Product Officer
Wed, 23rd Jul 2025
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siem
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martech
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cdp
Amperity has named Dr Grigori Melnik as Chief Product Officer to drive product innovation and growth in the customer data platform industry worldwide.
AI Appreciation Day: What it means for the future of customer engagement
Mon, 14th Jul 2025
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crm
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data analytics
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cx
AI innovations are transforming customer engagement by unifying fragmented data and enabling real-time personalisation for enhanced experiences.
Eagle Eye Execs Embrace AI Appreciation Day
Mon, 14th Jul 2025
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data protection
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cx
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martech
Eagle Eye executives mark AI Appreciation Day by highlighting AI's ethical challenges and future in retail personalisation and loyalty sectors.
Brands boost social commerce spend despite western slow uptake
Fri, 11th Jul 2025
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martech
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cdp
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marketing
Despite slower uptake in Western markets, 77% of B2C marketing execs invest in social commerce amid rising global growth and creator-driven shopping trends.
Qantas data breach exposes 5.7 million in third-party cyberattack
Fri, 11th Jul 2025
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devops
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mfa
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martech
Qantas has revealed a cyberattack on a third-party call centre, exposing personal data of 5.7 million customers and raising serious security concerns.
Experian & Stryd boost broker insights with open banking data
Fri, 11th Jul 2025
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fintech
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cx
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martech
Experian and Stryd have teamed up to offer Australian mortgage brokers enhanced client insights using open banking data and product pricing.
Fraud, friction, and the future: Prioritising trust in a high-stakes market
Thu, 10th Jul 2025
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data protection
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cx
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phishing
A major Australian financial institution lost A$23m from unauthorised transactions, prompting a nationwide push to prioritise trust and fraud prevention in 2024.
Carsales mediahouse uses AI to boost targeting & buyer insights
Tue, 8th Jul 2025
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martech
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cdp
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ai
Carsales mediahouse employs Adobe's AI to sharpen audience targeting, boosting buyer intent identification by 20% and engagement by 23% in Australia's car market.
Amperity named leader in IDC MarketScape 2025 for retail CDPs
Fri, 4th Jul 2025
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data analytics
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cx
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martech
Amperity has been named a leader in the IDC MarketScape 2025 for retail customer data platforms, praised for AI-driven tools and data unification.
One Click Group adopts ConnectID for faster, safer ID checks
Thu, 3rd Jul 2025
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fintech
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martech
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cdp
One Click Group has integrated ConnectID to enable faster, safer identity checks, streamlining tax and financial services verification across Australia.
Qantas cyberattack raises concerns for 6 million customers
Thu, 3rd Jul 2025
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uc
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firewalls
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data protection
Qantas has revealed a cyberattack may have exposed personal data of up to 6 million customers, raising serious security concerns during peak travel.
Fresh expert analysis reveals deeper concerns after Qantas cyber attack
Wed, 2nd Jul 2025
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saas
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firewalls
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data protection
A cyber attack on Qantas highlights the rising threat from sophisticated hackers targeting top Australian brands and their data security.
Qantas breach sparks calls for stricter data security laws
Wed, 2nd Jul 2025
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data protection
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martech
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supply chain
Qantas has suffered a major data breach via a third-party platform, igniting demands for tougher data security laws in Australia.
What the Qantas breach is teaching us about crisis management
Wed, 2nd Jul 2025
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uc
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data protection
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cx
Qantas confirms data breach affecting six million customers, raising concerns over cybersecurity in aviation and prompting urgent crisis response measures.
Qantas latest in string of cyber attacks on the aviation sector globally
Wed, 2nd Jul 2025
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mfa
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martech
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breach prevention
A significant cyber-attack on Qantas exposed personal data, highlighting a rising wave of airline breaches by the financially motivated hacker group Scattered Spider.
Australian brands at serious risk of being crushed by global eCommerce giants, expert warns
Wed, 2nd Jul 2025
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martech
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commerce systems
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personalisation
Australian brands risk being crushed by global eCommerce giants as local e-tailers lag in digital maturity amid booming online sales in 2024.
Australian survey reveals risky passwords & distrust of AI
Thu, 26th Jun 2025
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phishing
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martech
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advanced persistent threat protection
A survey of 1,000 Australians reveals risky password reuse and widespread distrust of AI agents in digital experiences, raising cyber security concerns.