Chatbots stories - Page 4

UK CIOs embed AI agents in critical workflows but lack real-time oversight as board pressure mounts for provable returns and tighter audits.

AI-referred traffic has surged 632% despite overall web visits slipping and rising acquisition costs squeezing digital marketing returns.

More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.

Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.

AI is turning romance scams into industrial-scale fraud, with deepfakes and chatbots driving billions in losses, Tenable warns.

Oracle has embedded free prebuilt AI agents across its Fusion apps to automate CRM and supply chain tasks from campaign design to logistics.

NTT DATA's 2026 foresight flags six AI trends driving an 'age of mass intelligence', reshaping autonomy, security and chip sovereignty.

Australians are turning to AI for romance and emotional support as dating app scams soar, with social engineering behind most threats.

Moltbook, the all-bot social network, faces scrutiny after researchers reportedly accessed its live database and user emails without checks.

Animoca partners with CryptoSlam's Ethoswarm on Animoca Minds, a cloud platform for always-on AI agents aimed at non-technical users.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

AI companions are edging into the mainstream, prompting doubts over whether digital pets could reshape - but not replace - traditional pet ownership.

Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.

Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

Four in five Australian organisations say they struggle to prove AI delivers business value, blaming poor data access and weak integration.

European banks expect AI to shrink staff only slightly, with most projected job losses coming through routine attrition, not mass cuts.

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

'BodySnatcher' bug let attackers hijack ServiceNow AI agents to mimic users and create backdoor admin accounts on on-premise systems.

Infobip named a growth and innovation leader in Frost & Sullivan's latest CPaaS report, praised for cross-channel AI-driven communications.