ChannelLife Australia - Industry insider news for technology resellers

Chatbots stories - Page 25

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APAC network-attached storage revenue to reach $8.9 billion

Fri, 18th Sep 2020
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Network attached storage has emerged as a viable alternative to the traditional storage mechanism in the Asia Pacific.
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AI in the finance sector - and how it will revolutionise banking

Wed, 16th Sep 2020
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Resilience is key for businesses during COVID-19. The importance of digital transformation and AI in banking is highlighted in this report.
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How AI can ease workplace distraction & increase productivity

Mon, 31st Aug 2020
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Distractions are a major barrier to productivity, with research suggesting people are distracted more than 400 times a day. Technology can help.
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IDC: Worldwide spending on AI to double over next four years

Thu, 27th Aug 2020
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Global spending on artificial intelligence (AI) is set to double by 2024, reaching $110 billion, according to research firm IDC.
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GoTo & Microsoft Teams: A winning collaboration

Wed, 26th Aug 2020
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Every tool has a purpose, and with the latest integration users can now maximise productivity by choosing the right meeting solution for the task at hand.
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GlobalData: Supply chains and the digital revolution

Tue, 25th Aug 2020
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Companies are leveraging digital technologies in the supply chain to create new disruptive product offerings, services and business models.
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Genesys launches multi-cloud architecture for contact centres

Wed, 19th Aug 2020
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crm
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public cloud
Enables Genesys Engage customers to select private or public cloud, on-premises or hybrid deployments with Genesys Cloud or third-party providers.
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Innovating legal: Why now & how intelligent automation can help

Wed, 19th Aug 2020
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A wave of innovation is impacting every aspect of the legal profession, as the sector becomes more client-centred and future-focused.
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Why 48% of businesses will increase their investment in RPA

Wed, 19th Aug 2020
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The pandemic has accelerated digital transformation, with businesses investing in automation to cut costs and increase efficiency, says new research.
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Banking and securities IT spending down, Gartner forecasts 2021 rebound

Wed, 12th Aug 2020
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COVID-19 is causing a decline in worldwide banking and securities IT spending in 2020, but a rebound is expected in 2021, says Gartner.
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Microsoft 365 packed full of new features

Wed, 22nd Jul 2020
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Microsoft Inspire kicks off with major announcements across Azure, Microsoft 365, business apps, security, enablement, and sustainability.
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ANZ businesses still investing in AI, despite COVID-19

Tue, 21st Jul 2020
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Despite the COVID-19 pandemic, over 30% of Australian and New Zealand businesses plan to increase budgets for AI in 2020, says IDC report.
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How technology is driving a better way to work

Fri, 17th Jul 2020
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Technology has long been feared as a job-stealer, but new tech like AI and automation can actually improve work conditions for employees.
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Consumers turn to chatbots & online messaging as COVID-19 bites

Wed, 24th Jun 2020
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Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
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Microsoft partners with Workday to prioritise enterprise planning in the cloud

Fri, 5th Jun 2020
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Microsoft partners with Workday to bring Workday Adaptive Planning to Azure cloud, enhancing productivity and collaboration for customers.
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AWS and Slack enter strategic partnership

Fri, 5th Jun 2020
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Amazon Web Services and Slack unveil a multi-year partnership to enhance enterprise collaboration, integrating AWS's cloud tools directly into Slack's platform.
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AI chatbot helps users navigate COVID-19 stimulus packages

Tue, 2nd Jun 2020
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RSM Australia has launched RAMI, an AI chatbot designed to help users navigate complex COVID-19 financial stimulus packages, offering 24/7 support.
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Lucidworks develops deep learning solution to make chatbots smarter

Tue, 19th May 2020
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The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.
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Increased digital adoption is silver lining for vendors during pandemic

Thu, 23rd Apr 2020
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APAC IT vendors have a significant revenue growth opportunity in digital transformation post-COVID-19, says GlobalData. Increased digital adoption expected.
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How Australian IT management can use external data to power internal AI tools

Wed, 22nd Apr 2020
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Australian IT MSPs can leverage external data to enhance AI tools, ensuring they stay competitive in the booming AI landscape despite low internal data volumes.