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CCaaS

These search results are from across the Techday network of sites
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16 Nov
Gartner names NICE inContact a cloud contact centre Leader
The company was positioned highest for Ability to Execute in the Leaders quadrant of the Gartner 2020 Magic Quadrant for Contact Centre-as-a-Service.More
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12 Nov
Genesys ‘Leader’ in Magic Quadrant for contact centre-aaS
The company is experiencing a surge in Genesys Cloud platform adoption from businesses across the world. More
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23 Apr
NEC enters comms-aaS market with new partnership
In partnership with Intermedia, NEC is set to launch new UCaaS and contact-centre-aaS solutions globally.More
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31 Jan
Bye bye bankruptcy: Avaya acquires contact centre as a service provider
It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.More
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21 Nov
8x8 introduces its premium feature rich CCaaS product to AU and NZ
8x8 is a global organisation that recently opened up business in AU & NZ after experiencing strong demand in the area - find out what they offer here.More