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Agentforce stories - Page 2

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Globant adds new interoperability to expand AI platform

Tue, 5th Aug 2025
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software development
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ai models
Globant enhances its Enterprise AI platform with new protocols enabling seamless integration and collaboration across major AI environments and tools.
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Salesforce unveils Agentforce to speed up quoting for sellers

Fri, 25th Jul 2025
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Salesforce launches Agentforce within Revenue Cloud, cutting sales quoting time by 75% and simplifying complex configurations for faster deal closures.
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AI agents revolutionise business & cybersecurity with automation

Tue, 1st Jul 2025
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advanced persistent threat protection
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email security
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ai security
AI agents are transforming business and cybersecurity by automating tasks, reducing response times, and enhancing threat detection with human oversight.
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Agentic AI drives productivity & innovation across Australia

Thu, 26th Jun 2025
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digital transformation
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cx
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martech
Agentic AI is boosting productivity and innovation across Australia, helping firms tackle skills shortages and accelerate development in multiple sectors.
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NTT DATA launches EPAS service to boost Salesforce Agentforce AI

Thu, 26th Jun 2025
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digital transformation
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martech
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ai security
NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.
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Skillsoft & Salesforce launch AI learning for support teams

Thu, 12th Jun 2025
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cx
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martech
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e-learning
Skillsoft partners with Salesforce to launch AI-powered training within its platform, aiming to close skill gaps in customer support teams and enhance service quality.
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Salesforce unveils Marketing Cloud Next for AI-driven campaigns

Thu, 12th Jun 2025
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cx
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martech
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partner programmes
Salesforce launches Marketing Cloud Next with autonomous AI agents to revolutionise marketing through personalised, two-way customer conversations across channels.
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Datadog launches domain-specific AI agents & LLM tools

Wed, 11th Jun 2025
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cloud security
Datadog unveils three specialised AI agents within Bits AI plus new tools to monitor and optimise large language model deployments in real time.
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AI agent adoption rises among IT security leaders in ANZ

Thu, 5th Jun 2025
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malware
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data protection
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cloud security
AI agent use among IT security leaders in Australia and New Zealand is set to nearly double from 36% to 68% within two years, driven by growing trust and data challenges.
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Salesforce to acquire Informatica for equity value of USD $8 billion

Fri, 30th May 2025
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Salesforce to acquire Informatica for USD $8 billion, enhancing AI capabilities by integrating Informatica's data services with its platform, deal to close fiscal 2027.
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Salesforce launches Agentforce AI agents for financial services

Thu, 22nd May 2025
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digital transformation
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cx
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.
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Salesforce launches Tableau Next to automate data analysis

Thu, 17th Apr 2025
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data analytics
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martech
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rpa
Salesforce launches Tableau Next, an AI-driven analytics platform integrating with Agentforce to automate data tasks and enhance business intelligence insights.
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Salesforce & TripADeal unveil AI-enhanced travel showcase

Sun, 16th Mar 2025
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martech
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A recent YouGov survey reveals that 59% of Australian travellers crave personalised travel experiences, sparking innovation from TripADeal and Salesforce.
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Salesforce debuts AgentExchange for digital labour market

Thu, 6th Mar 2025
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martech
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agentic ai
Salesforce has launched AgentExchange, a marketplace for its Agentforce platform, engaging over 200 partners to enhance AI agent functionalities.
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Salesforce announces winners of 2024 ANZ Partner Awards

Wed, 26th Feb 2025
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martech
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clean technologies
Salesforce has unveiled the winners of its 2024 ANZ Partner of the Year Awards, highlighting exceptional contributions from partners across Australia and New Zealand.
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Allegis Group enhances efficiency with Salesforce Agentforce

Wed, 26th Feb 2025
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Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.
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Salesforce announces USD $2.5bn AI investment in Australia

Wed, 26th Feb 2025
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clean technologies
Salesforce has unveiled a USD $2.5 billion investment in AI for Australia over five years, enhancing workforce skills and boosting sustainability initiatives.
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Salesforce & Google enhance AI with expanded partnership

Tue, 25th Feb 2025
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data analytics
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digital transformation
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cx
Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.
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Kudosity launches RCS beta testing in the Asia Pacific

Mon, 18th Nov 2024
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data protection
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cx
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martech
Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.
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Salesforce unveils Agentforce to revolutionise AI agents

Tue, 5th Nov 2024
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cx
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Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.