ChannelLife Australia logo
Industry insider news for Australia's technology resellers
Story image

Top trends impacting infrastructure and operations for 2022

By Shannon Williams
Thu 9 Dec 2021

Just-in-time infrastructure, digital natives, and management confluence are the leading trends that will impact infrastructure and operations in 2022, according to analyst firm Gartner.

Gartner has highlighted the six trends that infrastructure and operations leaders must start preparing for in the next 12-18 months.

“I&O leaders need to drive change, not simply absorb it,” says Jeffrey Hewitt, research vice president at Gartner.

“They are expected to deliver more adaptable and resilient service from anywhere — and for an increasingly distributed workforce," he say.

"This is pressuring I&O to take actions that will tie their decisions more closely to business requirements, a theme that runs through this year’s trends.”

Top trends impacting I&O in 2022:

Trend No. 1: Just-In-Time Infrastructure

The speed at which infrastructure can be deployed is becoming just as important as putting the right infrastructure in the right place – colocation, data center, at the edge and more. This is the idea behind just-in-time infrastructure.

Borrowed from the term ‘just-in-time manufacturing,” this trend aims to reduce infrastructure deployment times as well as fuel enterprise responsiveness to business needs and anywhere operations. Gartner expects it to be a differentiating factor when enterprises compare and negotiate with service providers moving forward.

Trend No. 2: Digital Natives

Digital-native companies are those that made public cloud and other digital capabilities part of their business model from the start, such as ride sharing applications or digital food delivery services. They combine different revenue approaches to monetise digital assets to gain new customers and boost market share and have only become more commonplace since the onset of the pandemic.

“There is an opportunity for traditional I&O organisations to leverage their digital-native counterparts that thrived during the pandemic to also produce highly agile, innovative and competitive offerings themselves, or join those that can,” says Hewitt.

“I&O leaders are faced with a ‘join or compete’ dilemma.”

 By 2025, 70% of I&O leaders who ignore innovation will be marginalised to legacy system support only.

Trend No. 3: Management Confluence

This trend reflects the need for the growing number of management and monitoring tools – from IT service management (ITSM) to artificial intelligence operations (AIOps) and more – to be brought together in a single, comprehensive tool. Such integration is indispensable in the adoption of composable technologies, one of the three domains of business composability, which allows components of systems and data to combine more quickly and easily.

According to the 2022 Gartner CIO and Technology Executive Survey, 58% of high-composability enterprises build out integration capabilities for data, analytics and applications. These organisations reported better business performance compared with peers or competitors in the past year.

“I&O leaders can extend composability throughout the entire technology stack by inventorying their current management tool usage and identifying those that can be combined to form a more valuable, all-inclusive portfolio that improves I&O agility and drives optimal business results,” says Hewitt.

Trend No. 4: Data Proliferation

Data will continue to multiply in variety, velocity and volume. As businesses continue to expand their data collection and holding efforts, I&O will be instrumental in guiding the policies surrounding processing, retention and legal requirements of the enterprise’s data.

“I&O workforces need to work closely with their chief data officer to expand data literacy and effectively support data management across the enterprise,” says Hewitt.

Trend No. 5: Business Acumen

I&O leaders are guiding their functions through a rapidly changing and distributed technology environment, which is threatened by the IT talent gap and requires new skills. According to a recent Gartner survey,* 64% of I&O leaders point to insufficient skills and resources as one of their greatest challenges this past year.

“Technical skills’ shelf life is shortening,” says Hewitt. 

“As the I&O function is asked to provide more business justification for what they do, organisations are looking for I&O new hires to have business backgrounds rather than strictly technical degrees.”

Gartner expects that by 2025, CIOs will fill 65% of open I&O leader positions with people that have no I&O experience.

Trend No. 6: Career Ladders to Career Lattices

Similar to the business acumen trend, I&O is moving away from single domain career paths driven by workloads and legacy technical skills. In fact, 29% of the skills in an average I&O job posting in 2018 will not be needed by 2022, according to Gartner Talent Neuron data.

Instead, I&O teams are moving laterally across a competency-based lattice that takes into account softer skills and emphasises both learning agility and cross-domain expertise.

“While this certainly requires a mindset adjustment for some of the more tenured I&O workers, there will be much more opportunity within I&O teams as they move away from territorial thinking and toward fostering a collaborative environment,” says Hewitt.

Related stories
Top stories
Story image
SaaS
Atturra partners with Focus HQ to support Aus organisations
Atturra has executed a partnership agreement with Focus HQ, to resell and support the company's Australian developed SaaS-based portfolio management platform.
Story image
Review
Hands-on review: MSI MPG Z690 Carbon WIFI motherboard
It’s all change with Intel’s 12th generation CPUs. We have a new chipset in the 600-series, a new socket with the LGA 1700, and new DDR5 memory.
Story image
Gaming
Mastercard users can now use rewards points in gaming
Mastercard has launched Mastercard Gamer Xchange (MGX), allowing APAC consumers to convert their rewards points into gaming currency.
Story image
Wireless
Sony to bring new 1000X series WH-1000XM5 headphones to the market
Sony has announced the newest edition of its award-winning wireless headphones, with the 1000X series WH-1000XM5 noise-cancelling model.
Story image
Manufacturing
$1 million in cyber skills to stop $100 million in cybercrime
"It is important that the next generation across all industries, including manufacturing, are skilled in cybersecurity."
Story image
Data
Aussie data & analytic execs not confident in data strategy
Less than half of Australian data and analytics leaders are confident in their data strategy as siloes and lack of culture prevent innovation.
Story image
Techday
Techday launches TelcoNews sites to meet growing demand
Techday has launched three new TelcoNews sites to cater to our enterprise telecommunication technology audiences across Asia, Australia, and New Zealand.
Story image
Artificial Intelligence
SecureCo and IBM partner to deliver Intelligent Voice Platform
The partnership addresses the growing number of businesses seeking to digitally transform, by enabling operational optimisation and adaptive CX.
Story image
Application Performance Monitoring / APM
Why SolarWinds Partners will have big wins in 2022
We summarise the key recent changes that the monitoring software vendor has made to accelerate its channel business.
Story image
Tech job moves
Tech job moves - Datacom, Micro Focus, SnapLogic and VMware
We round up all job appointments from May 6-12, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Tech Data
Tech Data to use Pluribus Networks’ cloud solutions in APAC
Tech Data says using Pluribus Networks' Unified Cloud Fabric solution will be a "game-changer" for its data center infrastructure customers and partners.
Story image
D-Link
D-Link launches new G415 Smart Router as part of EAGLE PRO AI range
D-Link A/NZ has announced the launch of its new G415 AX1500 4G Smart Router as part of the new EAGLE PRO AI Series.
Story image
Red Hat
Red Hat expands capabilities to provide streamlined application development in cloud
"Application development is undergoing significant change and developers need tools to support this transformation."
Story image
Telstra
Telstra and Silver Trak Digital delivers 5G to the cinemas
Telstra and Silver Trak Digital say they've launched Australia's fastest and most secure delivery of content over 5G for cinemas.
Story image
Logistics
TeamViewer and SAP combine AR and warehouse operations
TeamViewer combines its AR platform, Frontline, with SAP's Extended Warehouse Management solution, to make warehouse and logistics operations more efficient.
Story image
Firewall
Sophos named Gartner Peer Insights Customers Choice for network firewalls
The company earned the highest overall customer rating among vendors with at least 150 verified customer reviews.
Story image
Microsoft
Microsoft unveils adaptive accessories for disability access
Microsoft is introducing an expansive Inclusive Tech Lab to give people with disabilities greater access to technology through new software features and adaptive accessories.
Story image
Cybersecurity
Three key security challenges facing the Australian insurance industry 
Insurance companies must ensure they proactively address security challenges and protect the privacy of customer data.
Story image
Microsoft
Microsoft unveils three new security managed services
Security Experts includes three new managed services, Defender Experts for Hunting, Defender Experts for XDR, Security Services for Enterprise.
Story image
VPN
Palo Alto Networks says ZTNA 1.0 not secure enough
Palo Alto Networks is urging the industry to move to Zero Trust Network Access 2.0 because previous versions have major gaps in security protection.
Story image
Artificial Intelligence
Updates from Google Workspace set to ease hybrid working troubles
Google Workspace has announced a variety of new features which will utilise Google AI capabilities to help make hybrid working situations more efficient and effective.
Story image
Training
Fortinet training edges toward closing cybersecurity gap
The Fortinet Training Institute has made significant progress in closing the cybersecurity skills gap, on track to train one million people by 2026.
Story image
Poly
Poly introduces new smart devices and announces Amazon e-store in Australia
Poly is introducing two new pro-grade devices to the market and announcing its first official Australian e-store on Amazon.
Story image
Ransomware
Zerto unveils updates to ransomware recovery capabilities
"Organisations face increased risks from the volume and sophistication of ransomware attacks prevalent today."
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Wasabi Technologies
Wasabi opens new cloud storage in Australia with Equinix
Wasabi Technologies has opened a new hot cloud storage region in Sydney, Australia, using Equinix services. This is the company's 12th global storage region.
Story image
Ransomware
Ingram Micro Cloud adds Bitdefender solutions to marketplace
Ingram Micro Cloud has announced the expanded availability of Bitdefender solutions on the Ingram Micro Cloud Marketplace.
Story image
Wireless
Hands-on review: Technics EAH-A800 Noise Cancelling Wireless Headphones
Designed in Osaka, Japan, these headphones just exude quality. They aren’t heavy, but they feel well built and solid.
Story image
Manufacturing
HINDSITE wins Aerospace Xelerated Pitch Challenge with solution to support Boeing
Brisbane-based startup HINDSITE was the winner of the first ever Pitch Challenge organised by Aerospace Xelerated in partnership with Queensland XR Hub. 
Story image
Jabra
Jabra reveals its latest portable headset Engage 55
Jabra has launched the Engage 55, the newest product in Jabra's Engage series designed for ultimate call security and quality.
Story image
Malware
Use of malware, botnets and exploits expands in Q1 2022
"As zero-day attacks and other vulnerabilities among companies like Google and Microsoft come to light, threat actors are quickly adjusting their tactics."
Story image
Malware
Sharp increase in phishing as cybercriminals leverage SEO to lure victims
"Malware lurking everywhere, from cloud apps to search engines, leaving organisations at greater risk than ever before."
Story image
Mobility
Hands-on review: STM laptop bags
The advent of hybrid working has meant we need laptop bags. We got our hands on two of the most popular laptop bags from STM.
Story image
Application Security
What are the DDoS attack trend predictions for 2022?
Mitigation and recovery are vital to ensuring brand reputation remains solid in the face of a Distributed Denial of Service (DDoS) attack and that business growth and innovation can continue.
Story image
Corsair
Hands-on review: Corsair 32GB Vengeance 5200MHz DDR5 DRAM kit
Corsair’s Vengeance 5200MHz DDR5 DRAM offers PC users an entry-level upgrade to the new memory standard allowing them to get a little bit more out of their new Alder Lake CPUs.
Story image
Review
Hands-on review: Amazon Kindle Paperwhite Signature Edition
In almost every respect it works like a book, apart from the fact that it weighs next to nothing, fits in my hand perfectly, and is soothing on my eyes.
Story image
Fastly
Fastly named 2022 Gartner Peer Insights Customers’ Choice
Fastly has announced it has been named a Customers' Choice in the 2022 Gartner Peer Insights "Voice of the Customer": Global CDN.
Story image
Hybrid Cloud
Hewlett Packard Enterprise hosts Channel Reignite sessions
Hewlett Packard Enterprise (HPE) hosted its HPE Channel Reignite sessions in Sydney and Melbourne last month to reconnect with the channel partner community.
Story image
Ransomware
Cybersecurity starts with education
In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 
Story image
Microsoft
Avaya expands Microsoft partnership to deliver OneCloud on Azure
The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud.
Story image
Artificial Intelligence
ANU and Seeing Machines to use AI to improve driver safety
The Australian National University and Seeing Machines have won a grant to develop AI systems monitor human behaviour while driving.
Story image
Marketplacer
Marketplacer and True Woo partner for wellness marketplace
Marketplacer has announced the completion of a new holistic online marketplace for True Woo, offering a range of products and services targeted at individuals seeking ways to improve their wellbeing.
Story image
Phishing
Google reveals new safety and security measures for users
Google's new measures include automatic two step verification, virtual cards and making it easier to remove contact information on Google Search results.
Story image
Hybrid Cloud
Red Hat and Accenture expand alliance for hybrid cloud
Red Hat and Accenture have announced the expansion of their partnership, collaborating on new offerings to assist businesses in their cloud continuum operations.