Spark has been awarded Customer Experience Partner of the year at Cisco’s 2018 Partner Summit Global Awards, which took place early November in Las Vegas, Nevada.
Awarded to channel partners who rise to business challenges, the Cisco Partner Summit Global Awards are designed to recognise superior business practices and reward best-in-class methodologies.
Areas of consideration include innovative processes, architecture-led successes, strategic business outcome-focused programs, seizing new opportunities, and sales approaches.
Cisco Asia Pacific Partner VP Vicki Batka says, “Cisco is proud to work together with leading partners to drive the digital transformation, delivering powerful solutions that drive customer success.
“It is an honour to recognise Spark with a Cisco Partner Summit Geo-Region award as Customer Experience Partner of the year, further underscoring its outstanding accomplishments in Asia Pacific.”
Spark’s Managed Data Tribe Lead, Tessa Tierney says that it was an honour to receive the award, especially as Spark’s focus in moving to an Agile way of working was to mainly organise the business around the things that matter most to our customers.
“We are dedicated to providing our customers with an ongoing customer experience in both service delivery excellence and renewal, this is the first time we have won this award and I think it’s a reflection of our commitment to creating a stronger customer-focused culture.”
Cisco Partner Summit Geographical Regional awards reflect the top-performing partners within specific technology markets across the geographical region. All award recipients are selected by a group of Cisco Global Partner Organisation and regional executives.
From Left to Right: Vicki Batka, Vice President of Cisco partner organisation, Tessa Tierney, Spark Tribe Lead for Managed Data and Miyuki Suzuki, President of APJ for Cisco.