Seqwater relies on ATech for seamless cyclone coverage

Seqwater and a prominent local council successfully maintained uninterrupted online services during Tropical Cyclone Alfred, thanks to cloud hosting provided by Brisbane-based company ATech.

Seqwater, which manages Queensland's water supply, faced a critical need for reliable online communications to deliver essential water quality and flood mitigation information to the public. The transition to ATech's cloud hosting services afforded Seqwater a highly responsive and secure digital platform.

According to Joel Knights, Team Leader - Digital and Creative at Seqwater, "The smooth transition to ATech's hosting was a game-changer for us. The reliability and resilience of the platform have allowed us to focus on delivering critical water updates to our stakeholders without worrying about website outages."

Before partnering with ATech, Seqwater's website risked downtime during peak usage times. ATech's infrastructure, housed in state-of-the-art Queensland data centres, offers a secure and scalable solution to handle millions of users seeking real-time updates.

From 7th to 11th March, during the tropical cyclone, ATech's Enterprise Drupal Platform for Seqwater managed in excess of 1.41 million page views, amounting to 9.35 million requests. A peak rate of 9,600 page views, or approximately 67,480 requests, occurred within a 15-minute timeframe. This ensured public access to vital safety data on water networks amidst the crisis.

Additionally, a leading local council utilized ATech's services to keep its website operational as significant weather events unfolded. The site served as a critical source for information on emergency updates, road closures, and essential community services.

The approach of Cyclone Alfred caused a spike in online activity, necessitating a robust digital presence to inform residents in South East Queensland. Throughout the seven days leading to the cyclone's occurrence, ATech's platform facilitated over 10.1 million page views, closely matching 189.4 million requests, with a peak load of 42,100 page views, or nearly 900,000 requests, within a 15-minute interval. This maintained unbroken access to life-saving information for local residents.

ATech's platform offers high availability, real-time scalability, 24/7 expert support, enterprise-grade security, and complies with local data sovereignty laws by hosting within Queensland. These attributes ensure continuous operation and protection against cyber threats during critical times.

ATech's mission-critical solutions have enabled governmental and utility bodies to operate essential digital services without disruption, highlighting the importance of reliable web infrastructure in emergency scenarios, such as that presented by Cyclone Alfred.