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RingCentral launches new partner programme

By Ben Moore
Thu 4 Jun 2020
FYI, this story is more than a year old

RingCentral has launched its IGNITE! partner programme, which enables partners to own the entire sales cycle with organisations of up to 400 employees. 

IGNITE! builds on RingCentral’s existing industry-leading Channel Harmony programme. 

“Now more than ever, organisations need technology that allows them to work from anywhere,” says RingCentral global partner sales senior vice president Zane Long. 

“With the new IGNITE! programme, we remain committed to our partners by providing them with even more flexibility and choice. Partners can continue to look to RingCentral as the complete cloud solution for today's modern digital workforce across businesses of any size.” 

The programme enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees when selling RingCentral’s cloud communications solutions. 

Certified partners will be able to provide quotes, access a dedicated remote team for sales support, and have the ability to close deals with higher sales incentives. 

For larger, more complex deals, partners will continue to leverage RingCentral’s Channel Harmony programme for complete RingCentral sales resources. 

RingCentral works with world-class distributors, master agents, channel partners, and carrier partners to deliver cloud communications solutions to businesses around the world. 

Ranked in the 5-Star Partner Program Guide for five years in a row and recognised as a leader in the Gartner 2019 Magic Quadrant for Unified Communications as a Service Worldwide, RingCentral provides a mobile-first, unified message video phone solution, as well as digital customer engagement and integrated contact centre solutions to enable a complete seamless experience. 

“With traditional PABX systems fast becoming redundant, RingCentral’s cloud communications solutions will play a big role in the future of telecommunications in Australia,” says Horizon ICT manager Tu Vuong. 

“We have a team with a lot of expertise in the telecommunications space, so with UCaaS being relatively new to Australia, some people feel more comfortable and have more confidence dealing with a local and experienced partner like us. RingCentral’s IGNITE! the programme gives us the opportunity to lead and also include other IT solutions in the sales process, while still providing the flexibility to call on RingCentral’s extensive resources at all levels of the organisation when we need any support to win the business."

An Australian company that designs and manufactures advanced DC high-power chargers for electric vehicles, Tritium, recently onboarded RingCentral Australia as its global communications solution.

Previously, Tritiums offices in Australia, Netherlands, and the United States each had a different voice-only legacy phone system, with separate vendor agreements.

Tritium needed a flexible, global communications solution that supported voice, video, online meetings, and team messaging and could be centrally managed and maintained.

The solution also had to be able to route calls to the most appropriate Tritium staff member, regardless of location, and to make it easy for team members to collaborate internationally, including while travelling or working remotely.

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