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NTT Com and Arkadin win multiple accolades at Frost & Sullivan awards

13 Jul 17

NTT Communications Corporation (NTT Com) and Arkadin recently shared that they both have received 2017 Frost & Sullivan Asia Pacific ICT Awards.

The results were announced at the 2017 Frost & Sullivan Asia Pacific ICT Awards in Singapore on July 6.

NTT Com, the ICT solutions and international communications business within the NTT Group, won the accolades of 2017 Frost & Sullivan Asia Pacific UC-as-a-Service Total Solution Provider of the Year, and 2017 Frost & Sullivan Asia Pacific Telco Data Center Service Provider of the Year.

Meanwhile, Arkadin, an NTT Com company focusing on cloud unified communications and collaboration services, won the 2017 Frost & Sullivan Asia Pacific Collaboration Service Provider of the Year award – the fifth consecutive time that Arkadin has been nmed in this category.

Research analyst ICT Practice for Asia Pacific at Frost & Sullivan, Zi Ning Chong says in a highly competitive and commercialized market, Arkadin maintained its customer-oriented strategy and continued a profitable revenue growth in 2016.

“To strengthen the interoperability between collaboration technologies, the company further elevated the strategic partnerships with Microsoft and Cisco, notably with the launch of Arkadin Total Connect, providing a fully integrated UC ecosystem with voice-enabled Office 365, Cisco CCA-SP and Cisco Spark solutions,” Chong says.

"To stand out in the crowd of collaboration service providers, Arkadin's diversified UC service portfolio and direct-touch Go-to-Market (GTM) strategy helped the company to further improve its customer retention rate and win new customers across the region.”

Chong says they also expect the latest digital meeting space, Arkadin Vision, which is being launched in APAC this year, to offer an impetus for the growth of streamlined collaboration in near future

"By leveraging on strategic partnerships with leading Unified Communications technology vendors, NTT Communications is able to offer a diversified and comprehensive UCaaS portfolio with the flexibility of implementing tangible services,” says industry analyst of Digital Transformation for Asia Pacific at Frost & Sullivan, Shuishan Lu.

“This has created additional business value for the company as it was able to provide a one-stop customer portal for multiple services' management, as well as enriching solution extensibility and interoperability with third party integration."

Industry analyst of Digital Transformation for Asia Pacific at Frost & Sullivan, YuXuan NG shared her views on NTT Com’s Telco Data Center Service Provider of the Year award.

“NTT Communications distinguishes itself from other market participants through its ability to offer comprehensive value-added Services, alongside colocation and managed hosting services,” says NG.

“By bringing value-added services to its data center customers, NTT Communications has attained significant success in terms of revenue realization per square meter and year-on-year growth."

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