Story image

NBN warns users about scammers posing as staff to swipe financial details

06 Jul 2018

NBN has issued a warning alerting the community to be aware of scammers asking for personal information and financial details.

It says scammers are increasingly taking the opportunity to impersonate NBN employees to take advantage of consumers, highlighting those living in retirement facilities as especially vulnerable.

NBN chief security officer, Darren Kane says, “It is important to be aware that NBN Co will never make unsolicited calls or door knock to sell broadband services.

“NBN Co may make calls to individuals registered on our Medical Alarm or Fire and Lift registers but will never request payment or bank account details during these calls.”

The national broadband infrastructure provider also reminded the community that it acts exclusively as the operator of the infrastructure and is not involved in the end-consumer sale process.

“NBN Co is the company building and operating Australia’s wholesale broadband network, and as a wholesale-only company we do not sell broadband packages directly to consumers, Kane continues

“There are times when NBN Co may contact you directly as part of the network rollout, but never to request payment for services over the NBN network.

“Protect your personal information by being on guard, verify who are you are talking to and do not give your personal details or bank account details to an unsolicited caller.”

NBN advises that consumers take the following steps to help protect themselves from scammers;

  • Do not share bank or personal details with an unsolicited caller or with those who door knock claiming to be from NBN Co and trying to sell you an NBN service or seek payment for related services.
  • If customers think are a victim of a potential scam, they should immediately report this to their bank or financial institution, and the police.

NBN also urged consumers to report any information they may have on scams to the ACCC via the SCAMwatch report page.

TechOne bringing solar lights to students in need
The company is partnering with charity SolarBuddy to bring solar-powered lights to children in energy poverty to alleviate study stress after dark.
Universal Robots aims for A/NZ growth with new hire
Peter Hern takes on the role of leading customer support, sales and partner development for Universal Robots in Australia and New Zealand.
CylancePROTECT now available on AWS Marketplace
Customers now have access to CylancePROTECT for AI-driven protection across all Windows, Mac, and Linux (including Amazon Linux) instances.
Nlyte celebrates record year and new board chairman
The company recently announced a strong 2018 calendar year after adding more new customers than any other year in its 15-year history. 
Gartner’s top 10 data and analytics trends for 2019
Data is the fuel for the modern world, and analytics the engine. Gartner has compiled the top 10 trends to watch this year.
D-Link A/NZ launches new home wireless surveillance kit
The Omna Wire-Free Full HD cameras and accompanying Wi-Fi Hub offer a number of new features, including Alexa/Assistant support.
Interview: What you can expect from LogicMonitor's APAC expansion
LogicMonitor is a provider of SaaS-based infrastructure monitoring software for hybrid IT environments – and it has big plans to shake up Asia Pacific this year.
Cryptomining apps discovered on Microsoft’s app store
It is believed that the eight apps were likely developed by the same person or group.