Story image

M-Files and Ricoh enter into a strategic partnership

14 Mar 2019

M-Files Corporation announced a strategic partnership with Ricoh Australia to deliver intelligent document management and workflow solutions to Australian customers.

Ricoh Australia identified a need in the marketplace for a vendor, such as M-Files, with its ability to provide solutions for managing enterprise content and information across 3rd party systems and repositories, enterprise search, collaboration and secure file-sharing combined with its flexible cloud capabilities.

Ricoh portfolio and strategy manager Australia Damian Aivaliotis says, “Ricoh customers across Australia are increasingly looking for smarter ways to manage their documents. We went through the Ricoh process for taking on new partnerships, which is quite extensive, and were able to demonstrate the value of M-Files for the business.

“M-Files complements Ricoh’s existing offering. A number of our partners already work with M-Files, including ABBYY and EzeScan, and we look forward to leveraging the wider M-Files community through this partnership and M-Files’ solutions catalogue.”

“We have launched M-Files as part of our offering officially in Australia and we are already seeing traction with customers.”

Cloud and IML were key reasons for Ricoh to partner with M-Files.

M-Files is the first content services platform that provides the same easy-to-use user experience in the cloud and on-premises. 

The cloud service is always up-to-date and updated automatically providing a modern and secure M-Files experience with the least amount of maintenance effort for customers. Cloud deployment can be complemented with local on-premises servers and local repositories can be migrated to the cloud and vice-versa.

Aivaliotis continues, “The reality is that Australian customers want their data stored locally. That is what they are asking for, and that is what we can deliver with M-Files.”

IML is a component of M-Files that enables a repository-neutral approach to intelligent information management that unifies information across different sources based on context. IML lets users find, edit, share, process, secure and collaborate on content and information that resides in different external repositories in addition to the traditional M-Files document vaults. 

This includes ERP and CRM systems, SharePoint, network file shares, third-party RM, DM and ECM systems, as well as online file-sharing services. IML provides automatic classification and metadata to documents using artificial intelligence.

Aivaliotis says, “IML is a real game-changer and a unique feature that we can use a selling point to our customers looking to unify their data and search capabilities across the enterprise.”

Ricoh was also drawn to M-Files because of its partner program, local presence and ease of working with the team.

EXCLUSIVE: Forcepoint global channel chief talks strategy
As a solution sold 100% via the channel, cybersecurity solutions company Forcepoint places a strong emphasis on its partner relationships.
Gold Coast launches Australia’s largest city LoRaWAN network
The network is being made available for commercial use and the deployment of wide-ranging IoT applications.
Leopard Systems win dual Zebra Tech partner awards
Leopard Systems was recognised as Zebra’s highest performing APAC Partner Of The Year and APAC Service Partner Of The Year.
IDC: Semiconductor market declines after three years of growth
However, it says that semiconductor revenues will recover in 2020 and log a compound annual growth rate (CAGR) of 2.0% from 2018-2023.
D-Link hooks up with Alexa and Assistant with new smart camera
The new camera is designed for outdoor use within a wireless smart home network.
Virtustream launches new services for cloud applications
The new suite of professional and managed services expands Virtustream’s enterprise application and services solutions.
Secureworks Magic Quadrant Leader for Security Services
This is the 11th time Secureworks has been positioned as a Leader in the Gartner Magic Quadrant for Managed Security Services, Worldwide.
Datto expands A/NZ presence with Sydney office
This investment will enable Datto and its partners to continue to grow and address the IT needs of small and medium businesses (SMBs) in the region.