Loop launches Ship by Loop to slash return shipping costs

Loop, a returns and reverse logistics platform, has introduced Ship by Loop, a new solution designed to facilitate both domestic and international return shipments. This new offering aims to provide merchants with a broader selection of global carriers, enabling them to compare rates and achieve significant savings on return shipments.

The company has indicated that with Ship by Loop, brands can either use their existing carrier accounts or benefit from Loop’s pre-discounted rates, which offer savings of up to 91% off standard carrier rates. Additionally, the returns experience is designed to be user-friendly, offering options such as QR codes for select carriers as an alternative to printed labels, and the ability to generate labels in 13 different countries.

Ship by Loop features two specialised shipping options: Ship by Loop US Domestic powered by EasyPost and Ship by Loop Worldwide powered by Easyship. These options are tailored to optimise shipping for both local U.S. and global shipments, making the process more efficient for merchants.

"With Ship by Loop, we are offering brands of all sizes the tools they need to reduce the costs and burdens associated with reverse logistics, elevating their post-purchase experience for shoppers around the world," said Kristen Kelly, Vice President of Product at Loop. "As Loop grows its international reach, Ship by Loop is our latest cutting-edge tool to help brands offer seamless returns on a global scale."

According to Kelly, international expansion remains a key strategy for many businesses looking to grow their market presence. However, the high costs associated with such expansion can be prohibitive. Ship by Loop is designed to alleviate these costs, thereby simplifying the challenges involved in managing reverse logistics across different regions.

Loop's new service aims to make the returns process more efficient not just for merchants but also for end-users. The integration of diverse shipping partners and advanced configurations within the Loop platform is expected to streamline operations, allowing businesses to focus more on other growth strategies.

This new service is part of Loop’s broader effort to expand its shipping profile and offer innovative, cost-saving solutions to its clients. By providing more flexible and economical shipping options, Loop aspires to bring down the overall cost of managing returns, while enhancing the customer experience post-purchase.

Loop continues to position itself as a significant player in the realm of post-purchase logistics. As of now, the company serves over 3,500 brands worldwide, optimising returns, exchanges, and reverse logistics through a range of features aimed at unlocking cost savings and retaining more revenue for merchants.

With the addition of Ship by Loop, Loop seeks to provide comprehensive support to businesses looking to navigate the complexities of both domestic and international logistics. The company aims for its new service to contribute substantially to improving the efficiency and cost-effectiveness of global return shipments.