ChannelLife Australia logo
Industry insider news for Australia's technology resellers
Story image

Jamf updates healthcare IT to protect data on Apple devices

By Jessie Chiang
Fri 17 Jun 2022

Jamf has rolled out new functionality to help healthcare and IT teams protect patient data and streamline clinical access for their Apple fleet.

The company's director of healthcare product strategy Kari Chase says the last few years have shown that mobile transformation is changing the healthcare landscape.

"Jamf powers the optimal digital experience for hospital providers, patients, and families with the power of Apple," she says.

"With the rollout of these new updates, healthcare providers can transform the patient bedside experience and ensure patient privacy data is secure, devices are properly managed and endpoints are protected."

Streamline deployments with Healthcare Listener App Refresh

The new Healthcare Listener workflow called App Refresh provides health systems using iPad and Apple TV a faster way to refresh specific app content and prepare a device for the next patient. 

Jamf says the automated workflow uninstalls and reinstalls managed apps and in-house books from bedside devices without requiring a full device reset. 

The company says App Refresh enhances the experience for patients by removing all iOS and tvOS Setup Assistant prompts that follow a device reset (Language, Region, Wi-Fi). Instead, it configures the device so it is ready for immediate use without any manual setup.

For IT admins, the entire refresh workflow is shortened, the device remains online and managed by IT admins in Jamf Pro, and they have device visibility throughout the whole process. Jamf says for organisations who wish to maintain a full device reset between patients, Healthcare Listener will retain its current automated device wipe capabilities, allowing flexibility for all environments.

Extend control with the Parent App

The Jamf Parent app has existed for years as a way for parents and guardians to have limited management of their child's school-issued iPad from their own personal device. 

The company says with a new Jamf Parent setting in Jamf Pro, there is now a workflow that extends Jamf Parent to provide temporary wireless remote management capabilities of a patient's hospital-issued device. 

A parent or guardian can pair their personal device with the hospital's managed iPad through a QR code pairing process within the Jamf Parent app. Jamf says now, with the power of MDM, parents can limit patient apps, device functionality, and reset the device passcode. 

When Healthcare Listener or Jamf Reset remotely wipes the patient's device, the Jamf Parent app session is disconnected automatically. This requires no work from IT and ensures parent devices can only perform management actions on hospital-owned devices while the patient is admitted. The company says this feature is great for pediatric care and behavioural health scenarios.

A faster and more secure sign-on with Microsoft Azure

Jamf says Single Login with Jamf Setup and Jamf Reset is a preview workflow (available for all Jamf Pro customers to test for free) designed to provide a simple and productive end-user experience for employees who use shared iOS and iPadOS devices.

It says the latest release of the Jamf Setup and Jamf Reset apps supports the wireless, over-the-air workflow for shared device management and includes:

  • Cloud identity provider (IdP)-based network authentication with Microsoft Azure
  • Role-based provisioning and access control
  • Enhanced device passcode management
  • Cross-app single sign-on (SSO) for supporting iOS/iPadOS apps
  • A soft-reset logout workflow that doesn't require a device wipe
Related stories
Top stories
Story image
Microsoft
TO THE NEW unveils A/NZ Managed Services for Microsoft Azure
TO THE NEW has released Managed Services for Microsoft Azure to meet the growing demand in the A/NZ market and globally.
Story image
Sustainability
Honeywell launches new carbon energy management software for buildings
The new Carbon & Energy Management service allows building owners to track and optimise energy performance against carbon reduction goals, down to a device or asset level.
Story image
Infrastructure
Global investment in data centers more than doubled in 2021
DLA Piper's latest global survey finds the total investment in data center infrastructure worldwide rose from USD $24.4 billion in 2020 to USD $53.8 billion in 2021.
Story image
Tech job moves
Tech job moves - ActiveCampaign, Arcserve, LogRhythm & Qlik
We round up all job appointments from June 17-22, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Ransomware
Rapid7 report examines use of double extortion ransomware attacks
New insight into how attackers think when carrying out cyber attacks, along with further analysis of the disclosure layer of double extortion ransomware attacks, has come to light.
Story image
NaaS
Survey finds 94% of Australian IT leaders looking at NaaS
Aruba’s latest survey reveals a rising interest in NaaS among Australian technology leaders as they re-evaluate their current infrastructure and network setup.
Story image
Cybersecurity
Australia worst in the world for mobile app threats
Australia is the country with the highest percentage of mobile app threats detected, according to new research.
Story image
Cloud
SAS and Greater Bank launches new AML and fraud service
Greater Bank and SAS have joined forces to deliver a new fraud detection and anti-money laundering solution that bolsters the protection of its 270,000 plus customers.
Story image
INTERPOL
Hundreds arrested, millions seized in global INTERPOL investigation
A two-month-long investigation by INTERPOL this year involved 76 countries and clamped down on organised crime groups behind telecommunications and social engineering scams.
Wiise
Project accounting not adding up? Successful job-based businesses all have one thing in common, it's the way they manage their job and project accounting. Discover the 4 success factors now.
Link image
Story image
Identity and Access Management
Ping Identity launches corporate venture capital fund
Ping Identity has launched a corporate venture capital fund to foster innovative offerings for the identity security market.
Story image
inDriver
New ride service inDriver arrives in Melbourne - pick your own fares
inDriver has launched in Melbourne, Australia and says it's set to disrupt the ride-hailing industry by allowing passengers and drivers to set and pick their own fares.
Story image
DDoS
Flashpoint unveils security offering for school boards
Flashpoint has released its K-12 risk management and security offering to provide school boards and education security practitioners with tools to recognise, prevent and manage cyber and physical threats.
Story image
CRM
Microsoft launches app for modern selling experience
The new release is designed to enhance CRM systems with customer engagement data from Microsoft 365 and Microsoft Teams.
Story image
Cloud
Cloudera harnesses the power of cloud and data management for digital transformation
The data management landscape has changed significantly in recent years, with customer demands shifting and evolving in light of new technology and work processes.
Story image
Amazon Web Services / AWS
Zscaler, AWS accelerate onramp to the cloud with zero trust
Zscaler has announced an extension to its relationship with Amazon Web Services, as well as innovations built on Zscaler's Zero Trust architecture.
Story image
3D Printing
Fleet Space, Konica Minolta partner for 3D printer offering
Fleet Space has partnered with Konica Minolta to implement 3D printers from 3D Systems to support the commercial small satellite manufacturer’s offerings.
Wiise
3 success factors for your distribution business in FY23. With growing challenges facing Australia’s supply chain, understanding your key priorities as a wholesale distribution business is crucial. Discover the 3 success factors for your distribution business in FY23.
Link image
Story image
Tech job moves
Tech job moves - Boomi, Limepay, Thales, VMware & Zoom
We round up all job appointments from June 6-16, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Hybrid workforce
Why hybrid working is here to stay and how to ace it
Citrix's new report reveals hybrid workers are more productive and engaged at work than their office and completely remote counterparts.
Story image
Partnerships
Microsoft expands APAC Enabler Mentorship Program
"Mentors are the key to success for every professional. A good mentor is a coach, a guide, as well as a vocal advocate."
Story image
Market growth
Salesforce unveils new offerings for consumer goods companies
Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.
Story image
Cloud
Cloudflare outage in 19 data centers worldwide due to own error
Cloudflare says its outage for 19 of its data centers yesterday was because of a change in a long-running project to increase resilience in its busiest locations.
Story image
Yubico
New research shows global drive for passwordless authentication
A new study has shown there has been a significant shift towards wanting a passwordless future, but adoption is still in its infancy.
Story image
B2B
Corpay partners with supply chain platform PracBiz Exchange
Corpay's new partnership with PracBiz’s allows more than 4000 B2B suppliers on the latter's platform to use Corpay's global payments services.
Story image
Healthcare
Helping Western Sydney Local Health District provide a new model of care in the fight against COVID
Western Sydney Local Health District (WSLHD) and PwC’s Consulting Business came together to solve through the challenges of COVID-19.
Story image
trust
Consumers want personalisation, but don't trust brands with their data
Customers expect personalisation during every brand interaction but they don't trust brands to keep their personal data secure and to use it responsibly. 
Story image
Apple
Jamf updates healthcare IT to protect data on Apple devices
Jamf has rolled out new functionality to help healthcare and IT teams protect patient data and streamline clinical access for their Apple fleet.
Story image
Network Security
Netskope announces zero trust network access updates
Customers can now apply zero trust principles across a range of hybrid work security needs, including SaaS, IaaS, private applications, and endpoint devices.
Wiise
Is your on-premise ERP holding you back? Many Australian businesses are moving from on-premise to the cloud so they can streamline processes and access up-to-date business data on the go. Here’s 5 signs that you’re equipped to migrate from on-premise to the cloud.
Link image
Story image
Attack
Phishing attacks are making a comeback
No matter what approach or tool cybercriminals use to breach a network, they all have one thing in common: access.
Story image
Artificial Intelligence
Abnormal Security finds financial supply chain under threat
New research by Abnormal Security has found a rising trend in financial supply chain compromise as threat actors increasingly impersonate vendors.
Story image
Digital Transformation
Cybersecurity priorities for digital leaders navigating digital transformation
In recent years, Asia-Pacific has especially been a hotspot for cyberattacks, and as we continue into 2022, it’s evident that the problem is becoming more significant.
Wiise
What are the 5 critical impacts of outdated systems? As the landscape continues to shift, having the right ERP will make or break Australian businesses. Discover 5 ways your current ERP might be letting you down.
Link image
Story image
SaaS
Varonis strengthens security capabilities for AWS and S3
Varonis has strengthened and expanded its cloud and security capabilities, with a critical aim of improving safety and boosting data visibility in Amazon Simple Storage Service (S3).
Story image
Talend
Forrester names Talend Leader in enterprise data fabric
Forrester has named Talend a leader among enterprise data fabric providers in the Forrester Wave: Enterprise Data Fabric, Q2 2022 report.
Story image
Gaming
Intel Arc A380 graphics units launched in China, global release imminent
New Intel Arc A380 graphics units are set to bring next-generation technologies to gamers and content creators in the coming months. 
Story image
Internet of Things
Domino's Pizza: A blueprint for secure enterprise IoT deployment
Increasingly, organisations are embracing smart technologies to underpin innovations that can enhance safety and productivity in every part of our lives, from industrial systems, utilities, and building management to various forms of business enablement.
Story image
Citrix
The best ways to attract young talent during labour shortages
New research from Citrix reveals hybrid working and ventures into the metaverse are top of mind for Gen Z workers.
Story image
FAQ
Techday's new Quickfire interview process explained
Techday is introducing a fantastic new streamlined editorial interview process. We explain the process and thoughts behind it.
Story image
10 Minute IT Jams
Video: 10 Minute IT Jams - An update from Rimini Street
Today we welcome back Daniel Benad, who is the GVP & regional GM for Oceania at Rimini Street.
Story image
Manhattan Associates
New late-stage order cancellation to improve customer service
Manhattan Associates launches new service allowing orders to be cancelled up to the point of manifested/loaded status, preventing unwanted shipments and costly returns.
Story image
Consumer
Adobe survey reveals link between brand trust and consumer buy-in
Adobe has announced results from a study, which finds a strong correlation between brand trust and consumer behaviour.
Story image
Review
Hands-on review: Philips Hue White and Color Ambiance Starter Kit A60
Philips’ range of Hue smart lighting promises to make any home a smart home. Techday’s Darren Price checks out the Philips Hue White and Color Ambiance Starter Kit A60.