Story image

Genesys APAC Partner Conference – Dimension Data on top

16 Mar 17

​Genesys recently recognised its top performing partners at its annual Asia Pacific (APAC) Partner conference held 20-22 February at the Gold Coast, Australia.

There were also a number of important announcements, including Genesys’ increased commitment to APAC with new partners and an increased presence across the region.

The expansion of the network means Genesys and its partners can offer complete solutions for customer engagement to a wider spectrum of companies across APAC.

Genesys senior vice president of APAC, Keith Budge says with the expansion of its partner network, Genesys has also incorporated enhancements to make it easier to do business with the company.

“We are continuously encouraged by Genesys growth across the APAC region, which is also driving the expansion of our partner ecosystem,” says Budge.

“To better support this expansion, we’ve created distinct technology, services and business partner categories within our program. This gives partners easier access to support, along with other benefits.”

This year’s Best Performing Partner award recipients were:

  • Australia and New Zealand: Veridian Solutions and Datacom Services
  • Greater China: eSoon China Ltd.
  • India: CS Infocomm Pvt. Ltd.
  • Japan: NEC Corp. and Itochu Techno Solutions Corp.
  • South Korea: Netcom Solution Co., Ltd.
  • Southeast Asia: Hewlett Packard Enterprise
  • Asia Pacific: Dimension Data

Upon accepting the award for Best Performing Partner of the Year 2016, general manager for the CX and collaboration business unit at Dimension Data Australia, Michael Slip said they’ve enjoyed a global relationship with Genesys for more than 20 years.

“During that time, we have worked together on many large-scale projects, delivering stellar results for our clients in the Asia Pacific region,” Slip says.

“Genesys is a valued partner of our business and we are committed to growing in every market together. We look forward working together long into the future.”

Dell EMC embeds security in latest servers
Dell EMC's 14th generation of PowerEdge servers has comprehensive management tools to provide security across hardware and firmware.
Hands-on review: The Logitech R500 laser presentation remote
With a clever ergonomic design, you’ll never have to glance at the device, unless you deliberately look to use the built-in laser pointer to emphasise your presentation.
Review: Should you buy the Fitbit Charge 3?
If you are new the to the world of wearables you might be wondering if Fitbit’s new offering is a good first step. Maybe I can help with that.
The disaster recovery-as-a-service market is on the rise
As time progresses and advanced technologies are implemented, the demand for disaster recovery-as-a-service is also expected to increase.
Cohesity signs new reseller and cloud service provider in Australia
NEXION Networks has been appointed as an authorised reseller of Cohesity’s range of solutions for secondary data.
Dell dominates enterprise storage market, HPE declines
The enterprise storage system market continues to be a goldmine for most vendors with demand relentlessly rising year-on-year.
Lenovo DCG moves Knight into A/NZ general manager role
Knight will now relocate to Sydney where he will be tasked with managing and growing the company’s data centre business across A/NZ.
Avnet to boost AI/IoT solutions with acquisition
The acquisition of Softweb Solutions adds software and artificial intelligence to Avnet’s ecosystem and bolsters its IoT capabilities.