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For 17th year OpenText named leader in Gartner Magic Quadrant

By Catherine Knowles
Thu 31 Dec 2020
FYI, this story is more than a year old

OpenText has been named a leader in the 2020 Gartner Magic Quadrant for Content Services Platforms.

This is the seventeenth consecutive year OpenText has been named a Leader in this Gartner Magic Quadrant.

On the announcement, OpenText CEO and CTO Mark J. Barrenechea says, “2020 has made it clear that those companies who own their digital capacities will emerge stronger and more competitive, and content services is at the heart of digitalisation.

“Digital business processes have moved outside the office. More than ever, organisations need cloud-based content services that integrate seamlessly into all processes, platforms and applications.

"OpenText Content Services is the most complete and comprehensive offering in the market."

Barrenechea says, "OpenText helps ensure that organisations across every industry can leverage digitalisation, automation and AI to improve employee productivity, transform document-centric processes and apply information security and governance - both on and off cloud.”

OpenText Content Services offers a roster of end-to-end solutions, from capture to content management to archiving.

OpenText Content Services platforms and applications are central to the information management strategies of leading global enterprises and government agencies, connecting information from across the organisation with the people and processes that need it, the company states.

According to OpenText, the company's latest release expands on this commitment through cloud-based solutions that bring even deeper integration with applications like SAP, Microsoft and Salesforce, offer more deployment options, and advance the use of AI and ML to automate tasks and improve productivity.

According to Gartner, “Integrated, intelligent content services, repository federation and cloud readiness are now driving differentiation and disruption in a long-established market.

"Application leaders responsible for digital workplace applications should use this report to select the right CSP for their content services strategy.”

An OpenText customer commented on the Content Services offering.

Pharmascience CIO Denis Beauchemin says, “Over half of our employees are working remotely. We needed to ensure our workforce could work safely and securely from home while maintaining compliance and audit protocols.

“OpenText Content Services ensures our employees have access to critical information while we prepare to support mass production of medications which may alter the fight against COVID-19.”

OpenText is is a global information company develops and sells enterprise information management software. It is primarily focused on enabling organisations to gain insight through information management solutions, on-premises or in the cloud.

The software applications from OpenText manage content or unstructured data for large companies, government agencies, and professional service firms. The products are aimed at managing of large volumes of content, aiding with compliance with regulatory requirements, and managing mobile and online experiences.

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