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Epicor looks to aid disties during trying time with latest release

By Catherine Knowles
Sat 31 Oct 2020
FYI, this story is more than a year old

Epicor Software Corporation has released 2020.2, the next version of its Prophet 21 solution. The latest release is designed to aid distributors with processes, while also helping to make strategic data-based decisions by with ERP technology, Epicor states.

One new addition is the Epicor Report Studio, an integrated reporting tool that is built to help distributors make the most of their ERP data out of the box, the company states.

According to Epicor, anyone in the organisation can go from data source to reports in under 60 seconds, and run reports without the need for coding, database skills or requesting IT help.

Additionally, the Prophet 21 Web Application is a browser-based version of the Prophet 21 solution, able to translate the user experience to the web, so employees can use its familiar distribution features from a web browser.

With the Web Application, users can work securely from anywhere without the need for a VPN connection, and minimal training is required to use the application, Epicor states.

Prophet 21 2020.2 also includes new and updated companion and partner product offerings.

This includes giving Service Pro Provides distributors the ability to manage all field service activities from a mobile application, streamlining the service department activities into one integrated system.

EDI Source consolidates all suppliers and places at the top of the customers digitised supply hub, while Epicor ECM (DocStar) improves AP automation workflow for purchase orders and invoice processing.

Finally, Epicor Commerce Connect (ECC) provides a comprehensive digital commerce solution to fulfil online presence with scalable customer portal.

Epicor director of product marketing Emma Vas says, “We’re excited about the launch of Prophet 21 2020.2 as it comes at a critical time for distributors. In an uncertain world for distributors, the more distributors can automate to remove unnecessary steps and processes will make a huge difference in terms of efficiency and money spent.

"Removing the cost associated with inefficient processes and low visibility into the organisation's operations can help push distributors ahead in the digital transformation race because they can save time and money by making better decisions faster.”

Epicor regional vice president A/NZ Greg OLoan says, “Now more than ever, technology remains crucial to the development of distributors.

"The latest enhancements to Epicor’s Prophet 21 demonstrates our commitment to the distribution market. We have listened to feedback and made significant changes based on our customers needs. Improvements to the cloud, speed of access and increased personalisation and flexibility reinforce our focus of helping businesses to grow.”

IDC research vice president Simon Ellis says, “During these unprecedented times, ERP vendors must continuously innovate their already-existing solutions to meet rapidly evolving customer requirements.

"Epicor’s most recent distribution update is a significant step forward as it helps to eliminate inefficient processes, enabling distributors to modify business models and offerings as their supply chains transition to digital.

"Additional security measures, cloud enhancements and remote order creation were also implemented to help customers better leverage a predominately remote workforce.”

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