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ConnectWise launches new security assessment tool for MSPs

27 Mar 2019

ConnectWise has announced the launch of ConnectWise Identify, which allows managed service providers (MSPs) to assess their own and their customers' current security posture against a variety of cybersecurity threats.

The result is an easy-to-understand, customised risk report with remediation options from a single pane of glass, that has implications for the entire business, not just the network.

Beginning April 1, partners can trial ConnectWise Identify with two full risk assessments for free - one for themselves and one for an end user.

After performing the first two assessments, partners can purchase ConnectWise Identify for an introductory price of $99 per month for unlimited risk assessments.

The news was shared at IT Nation Connect, the company's conference for IT business owners.

During the keynote address, ConnectWise chief information security officer (CISO) John Ford discussed the importance of risk assessment to an organisation's overall cybersecurity strategy, explaining that it is impossible to fully provide cybersecurity services without first having an initial understanding of the level of risk and security posture.

Ford says that both network assessments and risk assessments are necessary first steps of a comprehensive security offering.

“MSPs, and frankly, our whole industry, should be taking a more holistic approach to security. Network scans, while important, are not sufficient on their own.

“To truly ensure protection against cybersecurity threats, a global view of an organisation's security posture is needed, and that means starting from the beginning with a risk assessment,” says Ford.

“Now more than ever, it is vital for MSPs to prioritise working with their customers to identify the areas of their business that have security gaps, vulnerabilities or lack of proper security controls.”

ConnectWise Identify generates risk assessment reports quickly and at a fraction of the cost and time of other risk assessments, allowing MSPs to show their customers where risks exist and how to address them through remediation.

The product allows MSPs to view all reports and entities from one place and view overall security posture via heat maps.

NIST Cybersecurity Framework

ConnectWise Identify aligns with the Cybersecurity Framework written by the National Institute of Standards and Technology (NIST), which provides a way for organisations, including small-to-medium-sized businesses (SMBs), to assess security risks and provide guidelines for identifying, protecting, detecting, responding to and recovering from cyber threats. 

After analysing the critical controls as defined by the Cybersecurity Framework, ConnectWise Identify provides a prioritised report of risks indicating areas of strengths and weaknesses, along with remediation options.

Perch Community Defense Platform

April 1 will also mark the launch of ConnectWise reselling the Perch co-managed threat detection and response platform, which was built specifically with MSPs in mind.

The product includes an intrusion detection system, threat intelligence platform, and event logging with next-gen security information and event management capability.

All of this can be managed by Perch's Security Operations Centre (SOC) to reduce complexity and staff headcount, allowing customers to spend less time on threat intel and more time on revenue production. The cost of the Perch Community Defense Platform equates to less than two percent of what it would cost an organisation to build its own SOC.

Perch is fully integrated with ConnectWise and provides ticket creation to document threats and real-time threat activity notifications.

MSPs that partner with Perch for community-based defence receive shared intelligence to help them stay up to date with new and evolving threats as well as threat response assistance from Perch's SOC.

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