Chyma achieves first APAC hospitality accreditation from ALE

Chyma has announced its achievement of the "Hospitality Solution Accredited" partner accreditation by Alcatel-Lucent Enterprise. This recognition marks Chyma as the first partner in the Asia-Pacific (APAC) region to be awarded this status.

To obtain this accreditation, Chyma demonstrated a focused commitment to the hospitality industry, supported by a well-defined Hospitality vertical strategy and specialised sales and pre-sales capabilities. The company met several stringent criteria set by Alcatel-Lucent Enterprise, including securing technical accreditations, showcasing a proven record of large-scale project delivery, and surpassing the minimum sales targets for the vertical.

Chyma's efforts included targeted marketing initiatives to enhance its reach within the hospitality sector. This investment signifies its strategic approach toward fortifying its presence in the industry.

"Achieving the 'Hospitality Solution Accredited' status with Alcatel-Lucent Enterprise is a significant milestone for Chyma. This accolade reflects our dedication to delivering exceptional communication solutions for the hospitality industry and our capability to consistently deliver complex and large-scale projects. Being the first partner in the APAC region to reach this status demonstrates the strength of our strategy and expertise in this growing market," said Dave Carnell, Managing Director of Chyma.

Maud Holvast, Country Business Leader for Alcatel-Lucent Enterprise in ANZ, commented: "It is a pleasure to work closely with Chyma, and this accreditation recognises the fact they excel in the hospitality vertical. The company combines commitment, innovation and an exceptional focus on the customer, which are all strong qualities that ALE looks for in a partner. Chyma approaches the industry with a clear mandate and a focused plan to succeed."

The "Hospitality Solution Accredited" partner status highlights Chyma's capability to deliver advanced communication solutions tailored to the hospitality sector. These solutions aid hotels and resorts in streamlining operations, enhancing guest experiences, and improving overall communication infrastructure.

Chyma's role as the incumbent support provider for several leading hotel groups has established its reputation as a trusted technology partner within the hospitality industry. The accreditation opens new opportunities and collaborations, further reinforcing Chyma's leadership in delivering innovative solutions within the hospitality vertical.

The recognition allows Chyma to support hotels and other hospitality customers in several key ways. These include powering direct, personalised, mobile, and safe guest experiences at any point in the customer journey, creating a strong digital brand experience across hotel spaces, blending digital amenities with human services through high-quality communications, offering guests high-speed Wi-Fi connectivity for all devices and IoT, and connecting and managing all services automatically and securely in the cloud.

Alcatel-Lucent Enterprise's hospitality solutions are adaptable to the unique needs of each hotel, allowing Chyma to provide innovative solutions to meet specific business challenges for their customers.